“This almost certainly saved a life!”
"It's hard to imagine our team efficiently performing their IT duties without the OptiView XG. It's our worldwide standard for network analysis and troubleshooting at Bosch. Having a solution that is not only flexible in terms of remotely troubleshooting or being taken into the field, combined with its ability to automate the analysis process and then give the manager the ability to dig into specific packet level information, is unique in the market. It allows us to complete critical projects on time and solve problems really fast."
"Banpará has always been successful in using NETSCOUT products, which allow us to identify bottlenecks and ensure network availability for data traffic and applications."
"Despite our robust wireless security, we became aware that our existing system did not allow us to see beyond the 34 channels used here in the U.S. This created a huge security loophole, as employees or customers roaming our stores could use devices on there maining 180 channels and hide in plain sight. This is not an acceptable approach on the wired side, and we realized it was not acceptable for our wireless network either. We deployed AirMagnet Enterprise because simply put, it gives us complete visibility into the WLAN regardless of channel usage. No other infrastructure vendor does that without dramatic costs and design implications. Now it doesn't matter if an unauthorized devices comes onto the network, or if we rollout new 11n technology we can see it, act and ensure security and performance for our business and customers."
"With Visual Performance Manager in place, our Business Services Management initiative is poised for success in the short-term and the long-term. Improving the productivity of the IT organization and employees throughout our enterprise translates into a better customer experience and greater customer satisfaction and loyalty, positioning us to be one of North America's largest food and drug retailers for the next 100 years."
"I can troubleshoot all day long with other tools, but OptiView XG gives me a complete view all the way from the connection to the server, with detailed information and recommendations. No forums needed, no research, it just tells me. It’s like having my own full-time engineer and team member, it’s that intelligent."
“Our process for testing our Ethernet drops was a giant pain. It took way too long, and was hard for our student IT testers to complete, especially because they had to lug around a heavy laptop. But we just love this little LinkSprinter; it makes it so much easier.”
"Wireless connectivity is a critical service we offer to all students and staff on campus. But, ensuring the quality of this service can be challenging especially with the increase in smart devices and bandwidth usage. Not only are there performance expectations that need to be met, but we also need to proactively ensure we're meeting certain compliance standards and protecting our users. AirMagnet Enterprise gives us the insight we need and the ability to monitor 24x7 so we can deliver a network that matches the level of excellence offered by our university."
“The NETSCOUT nGeniusONE Service Assurance system or solution provides great value and benefit for network monitoring, supports our operational effectiveness and significantly reduces our MTTR.”
“The NETSCOUT nGeniusONE Service Assurance product is a very useful tool. It helps find significant errors in our network quickly and graphs the traffic in the network so we have better visibility and understanding of network issues.”
"NETSCOUT’s nGeniusONE platform gives us a consistent holistic, end-to-end view of the network service delivery infrastructure. It helps to reduce time spent in the war room, initiate swifter problem resolution and reduce mean time to knowledge (MTTK), while increasing service uptime and end-user productivity. NETSCOUT allows you to pinpoint the cause of most performance related issues."
“The NETSCOUT nGeniusONE Service Assurance platform is the ‘easy button’ for us. NETSCOUT nGeniusONE version 5.4 has provided multiple means for performance analysis of our ongoing network monitoring.”
“NETSCOUT is one product you can rely on with its analytics and packet-capture capabilities."
“We have solved problems using the tool. So, the ROI to me is that I can restore service to the caregivers much quicker who in turn directly impact the health and survival of sick patients – and I get those man hours back so I can devote those to other projects and not to fight fires.”
“Real-time makes the difference between solving a problem within hours, instead of days.”