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Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.
Ometria is a customer insight and marketing automation platform for retailers. Based in Mayfair, central London, Ometria was founded in early 2013 by a team of entrepreneurs, technical veterans, mathematicians and retailers. Built by retailers for retailers, Ometria is the best solution in the market today for online retailers looking for a powerful yet simple-to-use tool to help them boost their online performance.
OrderDynamics is the world’s leading SaaS Distributed Order Management System (DOM). Focused on powering retail fulfillment, OrderDynamics helps clients in omni-channel retail markets. OrderDynamics DOM systems give clients capabilities like order orchestration, enterprise-wide inventory visibility, returns management, customer service, and store driven fulfillment. OrderDynamics enables customer options like click and collect, and ship-from-store, creating exceptional shopping experiences. Iconic brands including Speedo, Quiksilver, Defacto, J.McLaughlin, JYSK, and Bouclair Home use OrderDynamics technology across North America, Europe and Asia.
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