“Our other systems weren’t customizable, They were more like, ‘Here’s your box and you can’t go out of the box.’ So, to me, nCino is easier than some of the other programs we had. nCino is an all-in-one program, and that makes a difference.”

“Today, SunTrust has to connect with our customers very differently than we did in the past, It is extremely important that we give them a variety of channels in which to connect with us.”

“Other applications we tried proved clunky. They weren’t real time, and we were still wasting time uploading and reviewing data. If you’re not really automating, you might as well stay in the [Microsoft] Excel world.”

“Customer expectations changed a lot. They want decisions quickly, they want interaction quickly, they want everything at their fingertips.”

“We want to take a leadership role in introducing technology that hasn’t been seen in the markets we serve.”

“We had about three calls with the (nCino) implementation team, and I read through the knowledge base articles on configuring the Automated Spreading Solution and thought, let’s give this a shot."

“We have to have the industry-leading tehnologies demanded by the exceptional loan officers we recruit.”

“Gone are the days of financial statements falling out of bulky files and missed filed documents. Today the only hard copy documents we maintain are those required by law.”