“For a customer, time to cash is crucial. The quicker we can get money out the door the better. This helps our SME clients keep going. With nCino, we can easily review and resolve any issues that we have. It’s great having a system where everything is in one place, …

“With only two branches, we know our membership really well and we provide great service. We want to make sure they’re taken care of in the best way possible.”

“We did a thorough review of the technical landscape and nCino emerged as having the most effective platform to integrate with our environment and enable our business objectives."

“Prior to nCino, things were slower. The communication was poor. We would have to add comments to the loan software system and then copy and paste them into an email because the banker would never receive a notification.”

“We’d have to work through a checklist of triggers that generated red flags that didn’t necessarily need to be addressed, because they didn’t actually affect the greater picture of that relationship or loan. I spent a lot of time just weeding through triggers that I wasn’t going to take any …

“The biggest two areas we considered in our vendor evaluation were innovation and customer experience.”

“We had all of these activities planned for how we were going to train people, get buy-in and bring people together. And when everything shut down in March 2020, of course, we had to completely pivot. We had to go virtual with our training. We had to figure out how …

“Whether ESG is mandated isn’t the point. We want to ‘do good’ because it’s the right thing to do. Because it’s better for our clients, our industry, and ultimately our society.”

“One of the areas where nCino has made the biggest impact for us is the overall start to finish improvements. There have been huge improvements using nCino because we are getting it right throughout the whole processes instead of having to make small changes along the way.”

"Having good partners that we can rely on is important. We’ve had a great relationship with nCino."

"We were looking for the right partner to help us grow and expand into the business lending and deposits space. nCino is that partner for us."

“We’ve saved about 32 hours per month on auditing alone because of the validation rules we have in place for business account opening.”

“We try to spend as little as possible on technology. We have a flexible tech stack that enables us to build cost effectively. We only build what differentiates us – what’s material to our customer value proposition. We buy and adopt everything else.”

“A majority of our mortgage business comes as a result of a referral from real estate agent partners. And when we found a mortgage solution that met all our needs and was also realtor-friendly, that was obviously the best solution.”

“We wanted a solution that mirrored the changes in the business and the technology changes that were happening within the industry as well.”