48 Mural Testimonials

“It’s actionable because we have a high level of fidelity … We can actually ensure that the decisions that we’re making are the right decisions, both for our company and for our users.”

“When you layer on MURAL as a visual, interactive workspace, it’s a massive equalizer. Every thought, every idea, every voice can contribute to the conversation — and that’s incredibly powerful.”

“In previous in-person PI events, some team members participated remotely, which presented challenges in keeping everyone engaged equally. Using MURAL as a facilitation tool kept all participants engaged and allowed everyone in the breakout session to contribute effectively.”

"There's been an explosion of interest in new tools over the last few months. We often have to strike a careful balance between what's right for each team and what's right for us as an organization. With the organic growth of MURAL across the company, rather than trying to impose standards, we're able to put our efforts towards supporting the technology that teams are choosing for themselves."

“We went from collaborating on whiteboards in person to working remotely, and our customers, partners, and internal teams don’t always share a common set of tools. We needed a flexible, easy way to collaborate visually among all parties — and we found that with MURAL.”

“Visual thinking is so important, especially for designers. We used to use slide decks and spreadsheets to communicate and track our projects internally, and it was so much slower and less flexible. Now, we use MURAL to collaborate and generate new ideas. I don’t know how we managed without it.”

“You need parity to the face-to-face experience to sustainably adopt hybrid working, so that being remote is not a barrier to productivity, inclusion, and belonging. And that requires a healthy work environment with a strong foundation of trust and safety.”

“I see Mural and the LUMA System as a Venn diagram of the tool and methods that enable our employees to do their best work from anywhere — together. Mural is the technology and LUMA System is the mindset that facilitates great outcomes. Together, they’ve made transitioning to hybrid work more frictionless for us.”

“Mural and the LUMA System are now part of our culture. The LUMA System has created a common language for collaboration that we just didn’t have before, and Mural has given us a rich canvas for collaboration.”

“For a 30 or 60 minute session, where we want to share ideas or have a voting session and have a record of it for people who aren't present, doing it in MURAL is actually preferred even if we have everyone colocated.”

"MURAL has been critical in deploying IBM Design Thinking across the whole company. We now have people in more than 50 countries collaborating daily."

"Our mission was transformation. We were working to shift the company culture. We found that MURAL as a tool is an awesome way to bring whole teams, not just designers, into the work."

"As a design professional, I’m able to spend more time doing my job rather than explaining what we are trying to achieve."

"Using MURAL allowed us to co-create more quickly and keep our agile momentum rolling without delays in time or increases in costs. It accelerated the speed of getting to the outcome and getting through the exercise much faster than in the past."

"MURAL is awesome, I like it a lot. The existing maps are very helpful, not just for online collaboration but also for analog use in regular projects. It’s great to have ideation and project tools all in one place. As I am exploring the facilitator role, I find this very handy and I will use MURAL in my upcoming projects for sure."