48 Mural Testimonials

“The logistics were wildly complex. It was a multiday, interactive conference. If someone got lost amidst dozens of concurrent sessions, how would they reorient themselves? The goal became ease and transparency.”

“We had to figure out how to continue to serve our employees in a hybrid, rapidly changing world, At USAA we have a ‘Together, Anywhere’ perspective so we were excited to design a workshop to reimagine new employee orientation in a way that allowed us to practice what we preach. That’s why we reimagined the experience with an async approach.”

“Traditionally, we captured [discovery] information in one-sided phone interviews, which are beneficial to us (but less so for the customer). We now use MURAL to facilitate these discussions. This allows for discovery conversations to be more visual and more interactive; it brings the customer into the discussion.”

“HPE’s strategic shift to offer everything as a service required taking a deeper dive into better understanding our customer pain points in order to meet them where they are.”

“For a 30 or 60 minute session, where we want to share ideas or have a voting session and have a record of it for people who aren't present, doing it in MURAL is actually preferred even if we have everyone colocated.”

"MURAL has been critical in deploying IBM Design Thinking across the whole company. We now have people in more than 50 countries collaborating daily."

"Our mission was transformation. We were working to shift the company culture. We found that MURAL as a tool is an awesome way to bring whole teams, not just designers, into the work."

"As a design professional, I’m able to spend more time doing my job rather than explaining what we are trying to achieve."

"Using MURAL allowed us to co-create more quickly and keep our agile momentum rolling without delays in time or increases in costs. It accelerated the speed of getting to the outcome and getting through the exercise much faster than in the past."

“Moving to MURAL, it went from impossible to possible - it was like an infinite increase in productivity.”

"Tools like MURAL and the Surface Hub more than earn back their investment by allowing us to have that easy collaboration without depending on getting on a plane."

“We went from collaborating on whiteboards in person to working remotely, and our customers, partners, and internal teams don’t always share a common set of tools. We needed a flexible, easy way to collaborate visually among all parties — and we found that with MURAL.”

“Visual thinking is so important, especially for designers. We used to use slide decks and spreadsheets to communicate and track our projects internally, and it was so much slower and less flexible. Now, we use MURAL to collaborate and generate new ideas. I don’t know how we managed without it.”

“We never anticipated the concept of going fully online, or even a significant percentage of our courses. It was certainly a challenging time. It was very sudden. In the middle of a normally functioning spring semester, everyone went home. Classes moved online immediately. Classes that had no online presence suddenly had to exist online. It was an emergency all hands on deck.”

"MURAL is awesome, I like it a lot. The existing maps are very helpful, not just for online collaboration but also for analog use in regular projects. It’s great to have ideation and project tools all in one place. As I am exploring the facilitator role, I find this very handy and I will use MURAL in my upcoming projects for sure."