[The Mortgage Office™] has facilitated the expansion of the company – allowing us to generate revenue from a different source.

I've been using The Mortgage Office for the past 14 years but our company owner has been using the software since it was first created. In the last 14 years since I've worked with the software, we've utilized many of the modules offered: Loan Origination, Loan Servicing, Trust Accounting, Default, ACH, Mortgage Pool Servicing and the Tax Form Management and Printing. It's convenient to have a single software program that fits so many needs. An especially favorite feature of mine is ability to create and personalize forms and templates; that is a huge time saver for me! I find the software to be very user friendly and the technical support staff is also friendly and patient - I've learned lots from them! I honestly can't imagine using any other software nor do I want to!

My mortgage company invested in the ABS loan service software in 1981. We were lucky to have originally selected ABS because, through the years, they have outperformed the other companies we've examined, that have developed along the way. ABS has continued to frequently upgrade not only their programs but the software and systems that drive their loan service software, TMO. I've been very happy with the customer service; however, some of our employees have on occasion expressed a desire for higher levels; in fairness, I believe the ABS customer service is above the average of most software companies with which we've dealt. Accommodating convenience and ease of use is strong. ABS allows huge volumes of supporting files, loan documents, appraisals, ETC, to be available at a click from within a specific loan file; more important is that the method they've designed does so without noticeably slowing the system. ABS appears to have strived to accommodate requirements of the many new loan servicing regulations as they have developed in recent years. Although, we have worried about ABS meeting some of the required loan service deadlines and on a few occasions began developing work around procedures in case the programming changes were not made in time. In the end, our concerns were unnecessary and ABS delivered by the regulatory deadlines. Note: The software agreement is unusual; potential clients should carefully read and understand the agreement which is easy to inadvertently violate by accessing the program from a home or other remote connection unless a single laptop is used in all locations in conjunction with a single dedicated terminal server. In the end, the negative issues mentioned herein are relatively small in relationship to the overall quality and ease of use of the product and of the company's history of updating the quality and performance of their systems as well as accommodating the required regulatory changes. I have not seen another system I'd rather have; even at a much higher price.

Our company uses the Mortgage Office Loan Servicing Software on a daily basis to service our loan portfolio. It has dramatically increased our operating efficiency over a large portfolio, and sending/emailing loan statements is very easy. As with any new software, learning the loan setup process can take time, but we are now able to book a loan in under 3 minutes. This is important to our business. If your company is ready to move from spreadsheet servicing to a more comprehensive platform, this is a great option.

It has been an easy transition because the software is so easy to learn to use. We are so busy with all the other things we do here that we had a limited amount of time that we could devote to learning the software. Despite that, the entire staff learned it without a hitch. Since I don't do any of the data entry, I don't use the system everyday, yet I can go in there and find everything I need without ever having read a manual.

I have been running The Mortgage Office for over two years. It is an excellent program which handles every aspect of loan management. Despite significant growth of my book, and an ever increasing regulatory burden, the software has made my life easier than it was before. My only slight criticism is that it is not too easy to learn (but full disclosure I didn't do the training) they more than make up for the minor confusion with tremendous customer service. I call often with questions and Lee and his associates always are gracious and helpful.

Bonnie and Dale have entered and reconciled all of our data. We are a fully functional operation as of yesterday. The "Cash Register Software" will put the icing on the cake. We cannot thank your firm enough for the outstanding cooperation we have received. It is a pleasure to work with such great people who have developed an outstanding product.

Pros: Completely Intuitive, Easy to Use, Operates Quickly, Runs Clean, Tech Support is Excellent, Presents Information in a Professional Manner. Cons: It's not cheap, but it still presents an excellent value to any lender or mortgage servicer that takes his or her business seriously. To my knowledge, there's no other software available that has the capability and professional presentation of The Mortgage Office. Well worth the money. Overall: If you have any significant experience with computing software at all, The Mortgage Office is completely intuitive. It gets the job done, doesn't allow you to make silly errors, runs quick and clean, and presents information in a professional, logical manner. The customer service from Applied Business Software is always readily available and each support rep has extensive knowledge of the software. If it can be done, they know how to do it.

As soon as I saw the demo for TMO, I knew it was the right software for us. It hasn't let us down and it's never crashed. Can you say that about the software you use? Learning the ins and outs of everyday transactions was a breeze. The support staff has been very helpful with issues not covered in the help file. If you decide to order TMO, I encourage you to attend their two-day seminar.

The customer service is phenomenal. ABS will go above and beyond to fit the specific needs of your company. I love the fact that you can customize the program to function how you need it to. The software is pretty difficult to use and understand, but you learn to get the hang of it. I still don't fully understand the details of what I am doing when I enter terms into the system. However, it has freed up about 60% of my week by automating our process. We can now send notices, interest bills, and payoff statements through the system. We used to have to create these manually which left a lot of room for error. I am extremely happy we decided to go with ABS/TMO.

We have been using The Mortgage Office software since 2005 and find it an indispensable tool in our daily loan origination process.

I've been in the mortgage business for over twenty years and have had the opportunity to use several software solutions available to the industry. There is nothing out there in the marketplace that can really compare to The Mortgage Office. It’s extremely powerful and easy to use. If you’re new to the business the software will keep you within the proper guidelines of both law and practice. If you’re an experienced mortgage broker, you will have the flexibility to configure the day to day operations to your own way of doing things. The customization is almost limitless. There is no report that I can’t generate. If it’s not in the many templates provided, I can create it with the available tools. In addition and often overlooked until it’s too late, the backup and security tools are fantastic!

Great Program, easy to enter data.

We have used the software for 10 years. The Mortgage office is easy to use and understand, their customer service is excellent.