"We use the Loan Servicing Module and the Escrow Origination Module. Program is user friendly and I enjoy using this program. No software is perfect, but for what we need to do with our company this program beats any other. Inputting loans is quick and efficient and easy to use. Would be nice to mail merge forms easier in Word rather than in VBS format. I think that was changing in new program release? In Loan Servicing, we have enjoyed using the ACH Module for payments rather than processing one by one! Some of the lookups could be easier but I hear with the new program coming that will be there. We do use existing borrowers, so it would be nice to have borrowers setup as lenders are with their accounts, but we just get around it by using an existing loan or template when typing a new loan. But, we cannot sort of have a single profile for borrower as lenders do. Overall, we do like the program and the customer service given is great, if we run into a problem or situation."