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Momentive Case Studies

  • How the Warriors create incredible experiences with insights from their customers, employees, and market

    Charles GaoSenior Manager of Business Strategy and Analytics
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    4.7 / 5.0
    Customer References22 total
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    Brandcast the code-free Web Content System for enterprise is a cloud-based software platform that provides the end-to-end capabilities to design, edit, publish, and manage web content. No code required and customers can publish unlimited websites and content. The Brandcast platform fuses design, technology, and marketing into one visually rich, collaborative workflow that helps teams keep their online content as fresh as their ideas. With Brandcast, marketers can quickly respond to consumers’ exponential demand for content and drive deeper engagement with their brand—without relying on overburdened IT resources.

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    4.7 / 5.0
    Customer References75 total
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    Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, they enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night.

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    Customer References22 total
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    SQM Group is a North American customer experience software firm. SQM provides FCR and CX Insights Software to the call center industry which is powered by a Software as a Service (SaaS) platform. They are a specialist firm for the call center industry in measuring, benchmarking, tracking, and improving FCR. At the heart of their services is SQM™ FCR Insights software, FCR research, best practices consulting, and awarding for FCR performance. They help call centers to improve FCR, deliver a great customer experience, reduce operating costs, and improve the Net Promoter Score.

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