Mitchell 1 offers full suite of sophisticated software and services – including vehicle repair information, business management and marketing services – to help automotive and commercial truck shops improve efficiency and profitability at every step of the repair process. They started almost 100 years ago with technical manuals for auto repairs, and today, offers a complete suite of products as proud member of the Snap-on® TOTAL SHOP SOLUTIONS brand family.
"Ever since we have been using the SureCritic™ automatic response, it has saved time (money) in responding to customers. I can easily access the automated reviews from the convenience of my house or while out with the kids. Even if there are some things in the review that are not too positive, the automated response has very soothing words to show the customer we care and we will make it right."
"This was great! The whole Mitchell 1 team is amazing. The workshop and amenities were outstanding. Thank you."
“A must for any shop owner, manager, or office personnel! Even the most experienced and well-versed user will learn something. Excellent instructors who really care about the program.”
Read Mitchell 1 Reviews, Testimonials & Customer References from 28 real Mitchell 1 customers.