“We have seven locations. But I can imagine when we have 20, 30, 40, I’m going to be leaning on [Mindbody] a whole lot more.”

“We really encouraged community however we could get it, We would ask our clients to have a friend take a virtual class with them or we would offer free virtual classes every now and then.”

"Active Wellness is a unique organization, We don’t own clubs but instead manage other entities’ assets, essentially offering 'soup to nuts' services for fitness centers."

"Clients can see their progress at the end of each class—but they don’t have to compete with one another. Everyone is different."

"MINDBODY has so much awesome content on how to run a business and how to use their software to do so."

"We took advantage of everything MINDBODY had to offer."

“While everybody else was getting back up and running, my staff and I were without a place to do hair. I was afraid that I was causing my staff to lose their clients.”

“We got on Mindbody and everything was awesome, But after two or three years, we were like, ‘it’s getting too expensive’ and we were able to get a Wellness Living discount.”

"We used to do walk-ins, but now we're doing appointment-only because we're running out of modified capacity to maintain social distancing standards."

"We didn't want to give the impression that we were continuing to charge people for a service that they weren't receiving, We've seen other gyms in the region do that, and like they're getting a pretty bad rap."

"That's the number one saving grace of using the Mindbody campaigns is just being open and transparent with our memberships, And choosing to keep things voluntary has been fantastic for us."

"I was looking for a way to monitor and get a more consistent approach—and also a fair way for everyone to get into the program."

“I don’t think anyone was ready when the government announced that we could open, The first challenge I had was to find sanitizing and cleaning products for us to be able to use at the stores.”

"If you're confident in your process, the customer who's coming in is going to feel that confidence."

"It is our business—we have the luxury of being able to make those calls, We're going to own it, and we're going to continue to try to do the best that we can."