"Clients can see their progress at the end of each class—but they don’t have to compete with one another. Everyone is different."
"The reporting in Mindbody is really valuable to me because numbers don’t lie. The business Insights dashboard [with] the top 10 in sales and YOY improvement is huge. I can see what’s happening—who is doing better or worse—because if you don’t know there’s a problem, you can’t help someone. That has been a huge help, growth wise."
“I felt like I was in a dilemma with what I needed regarding holistic wellness and healing through yoga, I was in desperate need of yoga and meditation, and I just couldn’t find a place to go where I could take the baby with me or that accommodated childcare.”
“We sent out an email saying that if you had an appointment, we would contact you to reschedule when we reopen. By the time we were to reopen that that meant we would have called 5000 people back.”
“We wanted to open our first gym, and our goal was to have around 800 members, Now we’ve got five gyms and are close to around 15,000 members. We’ve got a couple of hundred staff as well.”
"Without having that entry data that Mindbody starts with, we would never be able to filter into a layer in the additional data that are telling us how athletes are improving performance."
“They actually get really excited the night before. They feel excited to see this is what we're doing.”
“I needed to bring the same feel and structure of our class with a strength component and a circuit component, but just tailored to fit your kitchen or living room.”
“Having marketing support on [Booker] is very easy to learn. I love that it’s easy to track and to see where we’re at and where our customers are."
"The great thing about Pilates is you can do it at all different parts of your life."
“Mindbody has helped our entire franchise community to scale.”
“A key component of managing that many appointments is online booking—it’s critical.”
“If you are trying to take care of a client, you’re having a great conversation with them and the phone is ringing, and it’s ringing, and it’s ringing. You don’t really want to have to worry about stopping what you’re doing and cutting off somebody mid-conversation, mid-transaction.”
“All of our clients love Bowtie because there is a freedom to book an appointment whenever they want, wherever they are.”
“I use the business app every day, just to see what sales are like at every studio. It’s just another easy way for us to look.”