"To stay ahead of the curve, we are taking a page out of the business-to-consumer (B2C) playbook and focusing on personalized B2B experiences instead of a one-size-fits-all approach. Customer Insights gives us the 360-degree customer view essential for driving personalized, consumer-like communications."
“With Microsoft, we could digitize the organization and take ourselves forward by moving more things to the cloud and using automation. Microsoft is an industry leader, especially when you talk about security.”
"It has been inspiring to watch chemo@home go from strength to strength, thinking outside the box and providing a public service that is convenient, and then almost transformed to arguably being essential during COVID-19."
"Thanks to Microsoft Teams technology, we were able to connect 300 schools over 4,300 kilometers and see the different measurements as they occurred."
“Many business units and support required such capabilities in the organization."
“This service allowed us to quickly meet the needs we had with one-off solutions."
“One person had to answer the same information for all employees three or four times a day."
“It’s a tool used not only in the office, but also in the field, and that’s a great plus for us that have to go visit customers. Aside from the fact that it doesn’t take long to upload and we can enter the customer’s data very easily."
"CrediApp supports the credit process of new SME banking."
“Because it is a process that covers different areas of the bank, it was essential to have a solution that consolidates the information from different databases.”
“Technology is playing a key role in addressing a mismatch between demographic trends in aged care and workforce shortages."
"The implementation was so simple that we reduced training time for internal users from one week to one day."
"A good part of the difficulty was due to the lack of a system that would allow the Community Relations team to better structure and record processes and data."
“Our whole infrastructure runs on Microsoft, so with all the capabilities that are built into its solutions, Microsoft was an easy choice."
“Employees have time to actually look at the information and do their job rather than spend time hunting for the data."