“One of the cultural aspects of Suffolk is innovation, and we have some very bright engineers in our IT Collaboration team who looked at Microsoft Teams and saw a lot of potential there. We’re using Power Platform and Microsoft apps to create an entire suite of information and task management …

"What I love about our solution is that the apps can be disposable. This is a complete novelty, as it means that we don’t get lost in long and tedious processes or stuck with monolithic solutions that are hard to change without breaking other parts."

"It used to take a day for the dev team to roll out one to two environments. We’ve gone from that to the ability to parallelize our deployment pipeline to target thousands of instances overnight at the push of a button. The potential cost savings are significant given the scale …

“We worked with several rock star developers at EFOQUS. The team is outstanding, with supply chain experience, relevant contacts, and other resources that we needed.”

“In the past, we relied on a gatekeeper to provide metrics, create spreadsheets, and email documents to show how the organization was doing. But by the next day, those data points were already outdated,”

“Using a system that can be modified to meet these new demands is critical to our growth.”

"By automating processes in Business Central, we save 10 hours per month on invoicing, 8 hours on banking activities like vendor payment uploads, and 12 hours on processing vendor invoice approvals."

“The most exciting thing I think is about being able to have a solution for the audiologists as well as the community engagement officers and it’s really an application that is built for HAPEE – to me that’s really important.”

“Jacqui has pioneered citizen development as a new way of working in Hearing Australia. What we’re seeing is that it really does empower people to solve their problems rather than rely on IT to do it. They can prototype and develop how they would like the application to work. We …

“Whether you email us, call our contact center, or go to a branch, you’ll find an advisor that knows the same things about you and can help you in the same way no matter what.”

“With Unified Interface, we went from using custom code to an out-of-the-box approach. We have all the functionality we need, it’s easy to manage, and deployment is much easier. It has also reduced load times for the case management and the whole platform is far more stable.”

"Copilot saves us thousands of hours as an enterprise just through eliminating daily processes—it’s driving operational efficiency across Teladoc like a personal assistant that never sleeps."

“We were one of the first in the digital health space, and our breadth of virtual care products is unparalleled.”

“We’re just scratching the surface with onboarding."

"Employees are highly satisfied. The use of Power Platform is a shift in work skills. They have to find a way to do things on their own more effectively, and Power Platform turns that idea into a reality. It's spreading rapidly in the company, slowly rooting in the corporate culture, …