"With Azure, we get the instant scalability of the cloud, along with high availability and great performance. We also get access to the services and solutions that we need to put our data to work for us."

“When an organization is dislocated, whether it’s working from different regions or working from home, it’s really important to make sure everyone is still exchanging thoughts and working together towards common goals, whatever their role, wherever they are.”

“Since colleagues have discovered that we’ve accomplished all this ourselves, I’ve been receiving requests from multiple departments, service organizations, and groups within Amtrak. I have been asked to help build training materials, to come and speak, to update SharePoint sites, to create forms, and to streamline processes using Microsoft Flow. …

The team now has much more autonomy. We are doing much more automated testing. The key benefit is the speed of change. We can do change more quickly and predictably.

"We aim to improve quality, offer new services, and focus on activities that add value. We're building a strong foundation that enables the business to deliver great value quickly. Ultimately, everything we do is for our customers."

“Before, the process of manually encoding responses to open-ended questions from seven million paper responses was done nine months after the forms were filled. Now, encoding is done paperless and in two hours, thanks to machine learning technology and cloud solutions.”

"While an app still has to be built from the ground up, our people are now part of the process and are empowered to develop the solutions they're using every day. We're able to do that faster and more cost-effectively than before."

“There are plans to implement a marketplace, so teams aren’t building similar apps from scratch every time. Users would be able to download an app from the marketplace and then customize it per their needs and goals.”

"On that weekend, I needed to know how we were going to function on Monday, with 700 attorneys working from home without access to their case files."

"One of these processes was the 5S audit system, which is implemented by every company and used by operators daily. We digitized it using Power Apps from the Power platform. Currently, approximately 1500 operators are using our application in 5 different locations. We also monitor the results of these audits …

“With composable architecture, we consider the steps in the process, put in good architecture and systems to actually support that process, and then connect them together in a more meaningful way so that if we outgrow a component, we have the ability to change it at any point in the …

“That means that we've got one standard measurable process, which then provides insights up and down the supply chain to be able to manage each incremental step.”

"Microsoft has made it possible for my team to be more proactive when it comes to the information the data is providing—and have a strategic advantage over our competitors."

"When we first put the screens up and started displaying the data we saw a big improvement in our on time delivery. Because it was so visible, it seemed to push everybody to work a bit harder."

"Access to data and technology with an F1 team is the lifeblood of how we create performance."