1855 Microsoft Power BI Testimonials

"To stay ahead of the curve, we are taking a page out of the business-to-consumer (B2C) playbook and focusing on personalized B2B experiences instead of a one-size-fits-all approach. Customer Insights gives us the 360-degree customer view essential for driving personalized, consumer-like communications."

We felt we had an opportunity to deliver a more unified experience for customers that interact with our different business units. We implemented a Net Promoter Score (NPS) strategy a few years ago, where we focus on customer feedback through surveys. We received positive feedback, but we discovered a consistent theme that many customers didn’t like emailing different people with different questions or being transferred to different departments.”

"Microsoft is a one-stop shop for technology, with respect to sustainability, and I think our future together is really bright."

“We were having challenges connecting to the latest and greatest solutions our partners were bringing to the table."

“As our business portfolio grows, we need to handle multiple customizations with one tool if we want to be effective. For example, one of our partners requires specific information on the invoices and others need something else, We have to be able to deal with all the small details efficiently across the board.”

"[Our team of technologists] started adding simple flows to remind us of expirations. They then built several dashboards in Microsoft Power BI that provided a seamless view of task lists, which simultaneously managed daily assignments, all at a glance."

“We don’t tend to sell too many third-party products. Instead, we concentrate our focus on our own label ranges across both food and clothing. We do all of our own product development, and it’s helped us create a really strong brand."

“The way we stay in touch with our members and supporters is much more focused now—even down to sending birthday wishes, on time. A glance at our dashboards is all we need to be aware of the number and types of donations we have, and react accordingly.”

"Migrating to Azure Synapse Analytics [allowed us] to rewrite the ETL in such a way that the whole process becomes dynamic and allows us to develop even more complex analytics. This enabled a simplified configuration and reduced the cost of running the whole process."

"Azure Red Hat OpenShift is a very mature, battle-tested, enterprise-level Kubernetes toolkit. It’s a ‘batteries-included’ platform."

“We asked, ‘How can we optimize the way we service our clients?’ That led us to cloud-native platforms. We tried to tune them to our needs, and that turned out to be a worthwhile proof of concept. It helped us in improved understanding of what you can actually achieve at what cost.”

"People started seeing the value in using the application and that I think has been the game changer. It triggered a cultural change to data-based decision making, shifting reviews from PowerPoint and Excel to DSS dashboards. It is a complete tool with people creating their own reports and publishing them."

"Such an initiative to manage end-to-end loan underwriting process for a wholesale lending business is rarely seen in the financial services industry. Through this implementation we were able to create digital footprints across loan lifecycles, which will help us make data-driven decision for years, reinforcing the confidence of our stakeholders and end users."

"Building on Microsoft Power Platform has been an extremely efficient way to deliver the customized solutions we need for staff and those who use our services, quickly and cost effectively."

"Dataverse has enabled us to scale more efficiently and securely as we add more apps, users, and data to our Power Platform ecosystem."