“For us, a big change was that we stopped fighting the platform. We could focus on improving data quality and performance rather than maintaining infrastructure.”
"We continually consider how we can use AI to better serve our clients and their priority populations while maintaining the highest possible privacy, security, and compliance standards. The key advantage to our Microsoft relationship is that we are able to introduce the latest AI capabilities in a secure, HIPAA-compliant enclave."
"Power BI truly improved internal management reporting. It provides more transparency with brokers and helps our business become more productive. Our market report process decreased from three weeks down to days."
“Since ATD already had its data architecture built on Microsoft technologies, we were able to quickly execute the labor-planning application on Power BI while ensuring lower TCO and higher productivity rates for the team."
"By automating our claims process with Power Automate, we are able to cut our claims submission costs by almost 80%."
"The company is global, so therefore has solutions that cover trades at a global level, but there are local issues, trades that we only exercise in one place. Power Platform is the right answer to this because it's agile, we develop quickly. Additionally, you need a framework, data must be …
"Power Platform enables our users to plan and build increasingly innovative and enriched solutions, while allowing us to capture all the best practices in these regions for the benefit of all users."
“Within two months we had to create a customer-centric, scalable solution that could reduce the amount of refunds given for cancelled trips, and take the pressure off our customer service teams, who were inundated with calls and emails."
“We’re a national brand.”
“We didn’t have a single system with a single, integrated view of each customer.”
"There is so much scope in the way we use Microsoft Dynamics 365. It’s exciting because that scope means there are always going to be opportunities to improve and move forward."
"Now, we can see all interactions. If someone is away, we can seamlessly follow up with the customer. A customer doesn’t ‘belong’ to anyone; they are all Taylor Wimpey customers."
“In the past, we really didn't have very much information about the platform performance, or a good feeling for the scaling behavior, and so on."
“Prostheses are made up of several components: the limbs that are being replaced, for example an artificial foot, as well as a joint and, of course, the socket—which is perfectly fitted to the residual limb."
“A poor fit will impact negatively on a person’s mobility, in some cases over a period of years. They’re left in pain and have to return to the orthopedic clinic time and time again. This is exactly what we’re trying to prevent.”
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