"Just based on the cost of the licences for our old communications platform and switching off the datacentre footprint where it used to be hosted has delivered a huge saving."
“We were running six different systems, all interconnected by convoluted, manual, and volatile integrations. Our initial goal was to make our core business processes as robust and future-proof as possible.”
"The new reports we’ve created with Power BI have been life-changing. I’ve even heard stories of associates spending more time with their families because they no longer spend hours gathering data before morning meetings."
“At the pace we are working and with the number of people that we have grown to, it was no longer sustainable to work in these old toolboxes. We began to see indications that working in these systems was impacting our efficiency.”
“In the past, there were some delays because of transparency—information was lying in different places and in different forms.”
“There is a challenge in policing about stargazing – all those wonderful things we might be able to do tomorrow. Actually, we’ve got to get delivery that is real today – to build confidence and capability now as well as getting us ahead of the challenges of tomorrow.”
“By using Microsoft products, the training need is not as great, especially for the younger cohort of officers joining now. They are familiar with the interfaces and operation.”
“It was a definite gap for us because we didn’t have the resources to monitor a SIEM, certainly not on a proactive 24/7 basis.”
“Our customers rely on us to be available at all hours, day or night, to competently record their claims."
“Our original plan was to limit Claimens’s voicebot functionality to the area of storm damage, But we soon saw that this would be counterproductive, hence our decision to ultimately expand the project to all types of damage and classes of insurance.”
"Microsoft assisted us in better understanding our business by asking us to share our test cases and successes. Microsoft came and assessed our systems for flaws. That is the start of our journey."
“Turning a customer into a fan means you have to improve daily and ensure that you’re even more relevant tomorrow. The data and insights we get from sales and our loyalty program is essential to this.”
“Acterys’ true power lies in its ability to build relational models fast without any coding, enabling any standard finance team to create reports and visualizations based on multidimensional models without spending hours on end
“Since ATD already had its data architecture built on Microsoft technologies, we were able to quickly execute the labor-planning application on Power BI while ensuring lower TCO and higher productivity rates for the team."
"By automating our claims process with Power Automate, we are able to cut our claims submission costs by almost 80%."