"In the beginning, the information flow from the factory to the head office wasn't much good. With the interoperation of our new collaboration tools and Power BI, we've filled that information gap. Wherever leadership is, they are fully updated on what is happening in the factory, moment to moment."
ollowing our organizational changes, the establishment of a common MYTILINEOS digital workplace was considered a top priority. Senior management saw a need for one connected organization, but the three companies that had come together all had different cultures, styles, and history."
“Much of the external data that we need, such as social data, has a greater volume than the POS data. Without a scalable platform, we cannot push forward with predicting future trends. Considering the cost, we should have continued using an on-premises environment until 2019. However, because the market is …
“At the pace we are working and with the number of people that we have grown to, it was no longer sustainable to work in these old toolboxes. We began to see indications that working in these systems was impacting our efficiency.”
“In the past, there were some delays because of transparency—information was lying in different places and in different forms.”
“There is a challenge in policing about stargazing – all those wonderful things we might be able to do tomorrow. Actually, we’ve got to get delivery that is real today – to build confidence and capability now as well as getting us ahead of the challenges of tomorrow.”
“By using Microsoft products, the training need is not as great, especially for the younger cohort of officers joining now. They are familiar with the interfaces and operation.”
“It was a definite gap for us because we didn’t have the resources to monitor a SIEM, certainly not on a proactive 24/7 basis.”
“Our customers rely on us to be available at all hours, day or night, to competently record their claims."
“Our original plan was to limit Claimens’s voicebot functionality to the area of storm damage, But we soon saw that this would be counterproductive, hence our decision to ultimately expand the project to all types of damage and classes of insurance.”
"Microsoft assisted us in better understanding our business by asking us to share our test cases and successes. Microsoft came and assessed our systems for flaws. That is the start of our journey."
“Turning a customer into a fan means you have to improve daily and ensure that you’re even more relevant tomorrow. The data and insights we get from sales and our loyalty program is essential to this.”
“Acterys’ true power lies in its ability to build relational models fast without any coding, enabling any standard finance team to create reports and visualizations based on multidimensional models without spending hours on end
“Since ATD already had its data architecture built on Microsoft technologies, we were able to quickly execute the labor-planning application on Power BI while ensuring lower TCO and higher productivity rates for the team."
"By automating our claims process with Power Automate, we are able to cut our claims submission costs by almost 80%."
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