“At that time, we made a lot of intentional moves to improve our customers’ experiences, We wanted a sophisticated, dependable way to gather the voices of our customers and aggregate that data to help us understand where we were and how to improve service and loyalty going forward.”
“Our warehouses are probably the happiest group of people in the business. Things are just more system-driven now than before. It’s improved morale, efficiency, and job satisfaction.”
"HP is reinventing the support experience by empowering our customers to easily solve a broad range of issues on their own. The advanced artificial intelligence capabilities from Microsoft enable HP Customer Service to deliver and manage these self-service solutions efficiently and with more precision."
"We’re going to make better decisions when it comes to helping our customers understand the different products and services we have to offer. Our sales and customer service teams will have the tools at our fingertips to provide better consultative services."
"Customer Insights will impact our metrics in multiple ways, including increasing customer satisfaction with more personalized experiences."
"We have a lot of customers. We have a lot of data. We have a lot of data about our customers. Customer Insights is going to help us match up what offering makes sense for what segment."
"The lightbulb moment for us came when we realized what we could accomplish by combining our own knowledge and insights with Microsoft Teams and the Microsoft Power Platform. Our field employees could access everything they needed to serve a customer in one place, accessible from any device."
"Teams is an efficient, highly secure way of communicating. We used to complete contracts manually, which took two to three months. With Teams, straightforward contracts can be processed in about one week."
"Our job as leaders in the company is to create communities where people can make the most out of technology to realize our vision of becoming the leading beauty tech company. And Microsoft Teams is the right platform for fostering the collaborative and entrepreneurial spirit we need to get there."
“When Teams arrived, we were able to cut project timelines. We’re becoming more and more efficient because of the tools that we have. And, we take advantage of AI technology in a solution called ModiFace to build an online application that takes a screen shot of your face and analyzes …
"Soon, we’ll be able to take our analysis and examine not just where we are today, but where we expect the pipeline to be in six weeks. From there, we’ll create quarterly and yearly roadmaps, supported by weekly project and portfolio reviews. That’s where I see DJO and Project Online …
"Life with Teams is great. Any way that I can reduce the number of clicks or number of applications that I must open to connect with people and get work done fast is a huge bonus."
"Thanks to Intune and its mobile device and application management capabilities, we can manage any smartphone, iPad, or Windows laptop with ease in a secure environment. Freed of device or geographic dependencies, our employees can work productively anywhere."
“I’m on the road a great deal meeting with CEOs of technology companies to stay abreast of industry developments. For me, the best product Microsoft has delivered is the Teams mobile app. I have it on my iPad, my iPhone, and my laptop—anywhere I am, I’m connected to all my …
"Mobilization is key for us. When we need to onboard people or work from other territories, the mobilization has gone from weeks to minutes with Microsoft."
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