“Contacts can vary, and it’s a bit of a subjective view for staff in the Players Association to look at the film and decide if the contact was inadvertent."
"With all our data now being housed internally in Dataverse, we have a lot more control over it than when we were using third-party apps. And we can actively use it and present it as needed, in many more ways to more internal teams and stakeholders."
"If you can keep the product on the floor refreshed, loyal customers may stop in as often as two or three times a day."
“We needed to move from a more traditional data warehouse to a modern analytics platform that can scale and combine our enterprise and operational data with our sensor data."
“We’re also benefiting greatly from the data streaming capability of Microsoft Fabric and consumption through Direct Lake in Power BI as an answer to HANA’s virtual modeling capability, allowing us even greater scalability.”
"In the past, if we were building a major campaign, it would’ve taken us easily three months to generate the content. We can do that now with Copilot in less than one."
"We managed to transcribe and pull all the intelligence that we needed using Copilot. That would’ve taken weeks, but it took a matter of minutes. Copilot was a game-changer—it saved us hours of work."
"Copilot has saved me between 20% and 50% of my time. It’s the only tool that I know of that can give you those insights very quickly and very simply, in a language that marketers can understand."
“None of our systems talked to each other, and we relied on human intervention. Data was scattered across multiple platforms—and there was no holistic status view of our data.”
“We needed a single CRM solution that our employees embraced, was cost effective, and proved it could grow with us as a business."
"It's really important that we invest in the knowledge of our people so they can be empowered to transform business processes.”
“Copilot in Microsoft Teams tells a great story about the data. Using it, we can democratize the use of data rather than depend upon a few people who know how to interpret and tell the story behind it.”
"You don’t really have to train people, and we’ve gotten tremendous response from whoever has tried it out.”
"We decided to make use of Microsoft Power Platform as much as possible. We went live with an interim solution for IT service management, called Ticket-Fox, in just three weeks."
“It was immensely important to have an end user–friendly ticketing tool, which provides transparency about ticket status from multiple countries and in various process areas, managed by up to 26 different support teams."