1855 Microsoft Power BI Testimonials

"The information that we glean from this software is allowing us to operate our business in a far more efficient manner."

"Power BI was really a no-brainer for us. Having a strong SQL Server skillset within the teams, there wasn't much of a learning curve for Power BI."

“Now we’re much more secure, we’re stable, and with the redundancy, we have significantly minimized technical impacts to the business,” Linsenmeyer adds. "We rarely have any technical issues, and we can attribute it to moving all of that infrastructure to the cloud."

“The standardized deployment of the solution means our small central resource team can support a wide array of users.”

“Before Dynamics 365, we couldn’t benchmark our service provision against the industry. But now we have the data backing our claims of impact and satisfaction to show clients, insurance, and corporate partners and funders.”

"We opted for Dynamics 365, as our initial goal was to automate some processes, such as entering sellers into the marketplace and having a complete view of that day, as well as ensuring more touchpoints."

"We sell a lot without any incidents. The platform supported the operation very well, all with Azure's support. This movement of microservices, the use of cloud in security layers in addition to elasticity, culminated in Black Friday 2020, which was extraordinary and was only possible due to the capacity and structure developed."

“Working with the Azure platform was crucial to our strategy of accelerating deliveries and modernizing technology.”

“Our contact centre staff are used to being hands-on with customers on the phones, so they are in a great position to design our digital experiences so that customers can interact with Redi, our virtual assistant, exactly as they would interact with a live agent on the phone.”

“Its intuitive operation means that our conversation analysts, who typically come to us from the contact centre and do not have a technical background, can own the process of introducing new functionality or customer journeys in Redi from end to end. They hold the card throughout the journey. In this way, using Copilot Studio helps us to reduce the number of handoffs through our development lifecycle.”

“By designing customer journeys in Microsoft Copilot, over 90% of our customers get what they want from Redi. The roadmap for Copilot is so full of new innovations, we know that we can continue to improve on our award-winning experiences.”

“Contacts can vary, and it’s a bit of a subjective view for staff in the Players Association to look at the film and decide if the contact was inadvertent."

“We had to figure out how we can do this in a unique space and build something that can create efficiency so that what would have taken days to go through can now take hours or minute."

“All business areas have the autonomy and security to enter into the system and access the data that are interesting for that operation, always taking into account issues such as security and LGPD.”

"It wasn't an easy decision; we needed to make a big investment and involve a technical resource that understood the Microsoft cloud. The migration was so natural that we were able to implement it in a record three months' time."