“Some of our participants meet criteria for several programs. If someone is getting services in another program, I can know that and not use limited resources to give them those same services.”
"At Bossard, we think in decades, not just quarterly objectives. We are strategic and take a long-term vision. Investing in Dynamics 365 supports our approach and is already improving our business processes and results."
“It really took us taking a step back to become scalable and build that foundation and ensure that we were committing to the technology and the processes with Microsoft to be able to grow."
"By choosing Dynamics 365 Commerce capabilities for B2B e-commerce, we’re driving world-class integration between us and our retail partners. It’s a fantastic platform."
"With the automation in Dynamics 365 Commerce capabilities for B2B e-commerce, our retailers will spend less time on administrative tasks and more time serving consumers."
"By adopting Dynamics 365, we’ve opened doors with new customers because we can now capably build out processes in our system to meet changing needs for traceability and trackability."
"With real-time information in Dynamics 365, we immediately see trends with our revenue and customers, and we can act quickly if there’s any kind of service disruption."
"The time we now save in administration thanks to our specialized Dynamics 365 solution directly benefits nature conservation and the preservation of biodiversity."
"We used to have a few broken ribs and a pretty faulty back. Now we have the fittest backbone you could possibly imagine. And we have Microsoft behind us, investing and keeping that backbone strong."
"Our legacy systems had become a high cost, high-risk roadblock that no longer supported the business. This severely impaired our ability to quickly respond to industry changes and build for the future."
"There is so much scope in the way we use Microsoft Dynamics 365. It’s exciting because that scope means there are always going to be opportunities to improve and move forward."
“And it would be challenging to land. The support that Microsoft and our partner could offer in terms of supporting business change was very important for us. Microsoft talked our language and understood the need to get everyone ready.”
“Plus, we’re a Microsoft house and, although we didn’t have that at the front of our mind when making our selection, the strategic fit of our decision pleased us.”
"Microsoft Dynamics offers that single platform on which you can evolve your business and start to bring some of your functions together."
"On our Microsoft Dynamics Customer Service package, we’re able to capture the whole history of the customer."
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