“Crimson has leveraged the incredible range of customer engagement capability provided by Dynamics 365 by developing its own range of functional Accelerators, which sit within the Microsoft solution and deliver sector best practice to university staff at all levels. This ensures high user-adoption rates and provides a solid basis to which customer-specific customizations can be made.”
"We underestimated just how difficult the integration was going to be. We found that we were having to build our business logic and processes in two different systems. To get these processes to be exactly the same was incredibly challenging."
"In this day and age, being able to telecommute without having to set up any remote channels has been a huge improvement. Accessing all the data through Business Central, filtering as much as we want and having everything centralized has been a qualitative leap forward. As a manager, it gives you a lot of independence."
"By adopting Dynamics 365, we’ve opened doors with new customers because we can now capably build out processes in our system to meet changing needs for traceability and trackability."
"With real-time information in Dynamics 365, we immediately see trends with our revenue and customers, and we can act quickly if there’s any kind of service disruption."
"The time we now save in administration thanks to our specialized Dynamics 365 solution directly benefits nature conservation and the preservation of biodiversity."
"We used to have a few broken ribs and a pretty faulty back. Now we have the fittest backbone you could possibly imagine. And we have Microsoft behind us, investing and keeping that backbone strong."
"Our legacy systems had become a high cost, high-risk roadblock that no longer supported the business. This severely impaired our ability to quickly respond to industry changes and build for the future."
"There is so much scope in the way we use Microsoft Dynamics 365. It’s exciting because that scope means there are always going to be opportunities to improve and move forward."
“And it would be challenging to land. The support that Microsoft and our partner could offer in terms of supporting business change was very important for us. Microsoft talked our language and understood the need to get everyone ready.”
“Plus, we’re a Microsoft house and, although we didn’t have that at the front of our mind when making our selection, the strategic fit of our decision pleased us.”
"Microsoft Dynamics offers that single platform on which you can evolve your business and start to bring some of your functions together."
"On our Microsoft Dynamics Customer Service package, we’re able to capture the whole history of the customer."
“What really attracted us to Microsoft Dynamics particularly was the capabilities that were built into it and the desire of Microsoft to continue to develop the product.”
"With Dynamics 365 Finance, we make sales data, purchase orders, pricing updates, and everything else visible to all areas of the business within minutes."