“It really is about embracing a new mindset within the organization. We have to find new ways of working and new ways of thinking about our business so we can take advantage of the digital opportunities that arise in today’s fast-changing technology landscape. We want to be a leader in …

“We knew there would be some issues of compatibility due to operating systems or application versions, and we made plans for those applications where necessary, but they were the exceptions. SAP is at the heart of our business IT, and we built our migration strategy around those core applications.”