"Along with solutions like Intune for our end user devices management, and Azure Firewall and Azure Web Application Firewall for common exploit attempts, we have adopted a comprehensive Microsoft security ecosystem that we depend on. In comparison to a proprietary security framework, standalone virus protection, and on-premises firewalls, the difference is like night and day."
"Microsoft understands our cloud journey and gives us the tools and support that we need to achieve the goals we’ve set for our business, our customer service, and the environment."
"By combining our specific industry knowledge with advanced Azure technology, we knew we could build a better voice assistant than any off-the-shelf solution."
“There is a hunger for this new ‘consumerized’ work experience. We needed to reinvent the employee work experience—not just for our employees, but for all our clients—while maintaining enterprise-grade security, governance, and compliance controls.”
“This migration pace reduced the stress of email coexistence scenarios, and we have FastTrack to thank for that. FastTrack is a very mature service in terms of onboarding people to Office 365. Rather than reinvent the wheel, I would prefer to take advantage of our strategic alliance with Microsoft and get that service delivered to clients.”
“We used ‘collaboration champions’ to disseminate information to other employees, and our business relationship managers helped tweak our Office 365 communications to the field.”
“We tackled data sovereignty issues, put security wraps around infrastructure and our identity management, deployed auditability tools to demonstrate compliance, and maintained hybrid scenarios.”
"Leveraging the cloud is constantly pushing us to optimize and improve our client services from the technology."
"When we started talking cloud solutions with clients we’d be selling about 50% cloud-based solutions and 50% on-site solutions. Now, it’s 95% cloud."
"They’re able to take advantage of the amount of traffic they have during the times they need it and don’t have to pay for that amount throughout the whole fiscal year – that’s what being agile is all about."
“Our unique mix of skills, knowledge, and experience generates innovation and ensures Qantas remains well-positioned to evolve ahead of global trends in a complex and sophisticated industry. The challenges of today’s digital world—big data, mobility, connectivity, social media—mean we have to look at doing business differently. Our customers’ expectations for digital interaction are set by the best digital players in the world. So if they feel like it’s a step backward when they engage with Qantas, that’s a problem for us. Airlines have always managed large volumes of data, but today, we need to integrate everything we know to tailor our service to individual customers.”
"The breadth of programs available within Microsoft cloud services was a defining factor in our decision to adopt it…. Office 365 is evolving so quickly that there is no longer a lag between consumer products and enterprise-focused tools."
“We’ve seen a 73 percent increase in the adoption rate between doing nothing and running a structured user journey campaign.”
"The results are very impressive. The Microsoft Cognitive Services Recommendations API has helped us take a big step in improving our user experience and building more loyalty to our services."
"We have achieved a good balance between our on-premises and Microsoft Azure infrastructure, and we are confident that we can implement it in a seamless, cost-effective, and optimized way."