"Whenever you have to manually orchestrate failover, mistakes happen, but ASR automation significantly lowers that risk."
"The main reason we chose Azure was because of its PaaS capabilities. In comparison with other cloud providers, Microsoft is very far ahead in PaaS technical developments."
"The difference in how we can provide service to our customers in April of 2020 and less than a year later is night and day. Thanks to Microsoft Teams, we not only get customers into an organized queue without being on hold; we take care of everyone in a timely …
“This migration pace reduced the stress of email coexistence scenarios, and we have FastTrack to thank for that. FastTrack is a very mature service in terms of onboarding people to Office 365. Rather than reinvent the wheel, I would prefer to take advantage of our strategic alliance with Microsoft and …
“We used ‘collaboration champions’ to disseminate information to other employees, and our business relationship managers helped tweak our Office 365 communications to the field.”
“We tackled data sovereignty issues, put security wraps around infrastructure and our identity management, deployed auditability tools to demonstrate compliance, and maintained hybrid scenarios.”
"Leveraging the cloud is constantly pushing us to optimize and improve our client services from the technology."
"When we started talking cloud solutions with clients we’d be selling about 50% cloud-based solutions and 50% on-site solutions. Now, it’s 95% cloud."
"They’re able to take advantage of the amount of traffic they have during the times they need it and don’t have to pay for that amount throughout the whole fiscal year – that’s what being agile is all about."
“Our unique mix of skills, knowledge, and experience generates innovation and ensures Qantas remains well-positioned to evolve ahead of global trends in a complex and sophisticated industry. The challenges of today’s digital world—big data, mobility, connectivity, social media—mean we have to look at doing business differently. Our customers’ expectations for …
"The breadth of programs available within Microsoft cloud services was a defining factor in our decision to adopt it…. Office 365 is evolving so quickly that there is no longer a lag between consumer products and enterprise-focused tools."
“We’ve seen a 73 percent increase in the adoption rate between doing nothing and running a structured user journey campaign.”
"The results are very impressive. The Microsoft Cognitive Services Recommendations API has helped us take a big step in improving our user experience and building more loyalty to our services."
"We have achieved a good balance between our on-premises and Microsoft Azure infrastructure, and we are confident that we can implement it in a seamless, cost-effective, and optimized way."
"With our Azure solution, we have the capacity to process 80,000 cases a week. Within three weeks, we were caught up on our 2015 backlog and now easily manage the 20,000 cases a month that come in."
FeaturedCustomers has 2,090,775+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
