205 Mews Testimonials

"Mews is extremely valuable to us because it represents the gateway to be a truly differentiated hotel in Japan."

“Every time we are lucky to sign a new customer that use Mews, our customer success team is extra happy. This is because Mews is the easiest and fastest PMS to connect with, making it possible to go live within days from signing the contract.”

"Our 20% payment failure rate led to daily revenue leaks, with staff spending up to three hours a week chasing declined transactions or fraudulent bookings. All of that disappeared with Mews Payments."

"Mews has an incredibly easy setup, making onboarding a breeze. It's made a huge difference in how we work, saving us time and effort every day."

"We were locked into a costly and rigid system that we couldn't tailor to our needs. Change was necessary. The goal was to lower our costs and create smoother processes. And that's exactly what we did with Mews."

"Mews Payments and Kiosk work great for us as a reception-free hotel. They're easy for new employees to learn, with helpful articles and videos available through Mews University. The continuous improvements support us in our daily routines."

"Mews Terminal S2 saves us so much time. Human errors have dropped significantly because everything goes directly into the system, making reporting easier. No more time wasted fixing mistakes."

"We no longer spend time searching for product-specific sales during the day. Monitoring inventory has become much faster - products are clearly displayed, and the search function is very easy to use."

"We realized manual systems weren't simply inefficient, they were decreasing the quality of the customer service and guest experience. Mews didn't just solve these problems; it rewrote our entire approach to hospitality."

"Every guest experience is elevated, every process streamlined. Proactive tech adoption helped us set a new benchmark in Copenhagen. Mews goes beyond supporting us, it anticipates our needs."

"Mews wasn't just a new system. It became our trusted partner and the backbone of our daily operations. The team embraced it wholeheartedly thanks to clear training, and today, Mews powers every aspect of our hotel."

"Instead of checking prices and analyzing market trends, we now start our day knowing Atomize is setting the most competitive rates. It's taken a huge weight off our shoulders and led to a significant boost in revenue."

"Our goal is to further automate serviced apartments while combining personalized on-site service, offering guests the comfort of a second home. We aim to provide a smooth, easy-to-use digital guest journey from a single system, and Mews is the perfect partner because they share the same vision."

"We were able to implement more and more automated processes and, due to constant development and improvement within Mews, we're excited for the years to come."

"Hospitality is about people, not paperwork. With Mews handling the manual bits, we've transformed from receptionists into friendly faces, so that every guest feels welcomed and eager to return."