180 Mews Testimonials

“The exciting thing about Open API is that as a hotelier we get to understand what we can and can’t do in terms of technology. We don’t have to pay vendors or developers a couple million yen – we can do the feasibility study on our own.”

“Mews streamlined our operations, giving us more time to focus on service personalization. Our team can respond more promptly to each guest’s unique needs, creating a true luxury experience.”

“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.”

“The switch from the old system to Mews felt like a leap from the past into the future. It is the heart of our system, but its connectivity with other tools makes it incredibly powerful. Mews is the perfect blend of flexibility and efficiency.”

“Mews saves us tons of time on our everyday tasks. The live communication between departments has truly transformed our workflow. Plus, I can check everything in a few clicks – our schedules, invoices, guest profiles, and more.”

“Mews Payments has provided genuine security to our customers. Beyond these technical improvements, we have also expanded our international reach and visibility.”

“Like The annex, Mews is a very forward-thinking platform. It saves us time and gets out of the way so that we can fully focus on the guest experience.”

“We really appreciate how Mews continues to evolve and improve daily. They always take our suggestions on board, showing their commitment to providing a solution that truly adapts to our needs.”

“Mews keeps us in the loop about emerging technologies, customer preferences and market shifts. We can make informed decisions and seize opportunities ahead of our competitors.”

“Mews supports our vision of premium hospitality that’s powered by a seamless and personalized guest journey. Automation, flexibility, efficiency – all of it leads to impressive results and happier guests.”

“The Mews team is responsive and invested in our success, even as a small, stand-alone property. They’re receptive to feedback and understand the value that experienced hoteliers bring to the product. This two-way communication feels like a real partnership.”

“Mews empowered us to deliver a brand-new guest journey that is fully digital and works seamlessly across all our hotels. Their guest-centric approach, drive for innovation and responsiveness to feature requests are unmatched in our industry.”