129 MetricStream Testimonials

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  • “Enterprise Risk Office at PSCU leverages technology to ‘connect the dots’ across the organization and stay abreast of regulatory changes.”

  • “This enterprise-class system is one of several tools that will enable us to further streamline and integrate our customer quality processes across various organizations and provide us the foundation to take our customer quality metrics to the next level.”

  • "We have performed our annual compliance risk assessment in the tool. We have also used our tool this year for annual planning exercise."

  • “We are extremely pleased with the ease with which we were able to go live with the MetricStream solution. Their professional services organization worked very closely with the Institution to configure the solution to map to our business process flows in a very short amount of time. It speaks volumes about the configurability and richness of their solution.”

  • "There has been increased public pressure to improve governance and improve regulation -- even the regulators are being regulated."

  • "The benefits of using MetricStream are that everything is in one system; everything has a single taxonomy. We have combined all our risk definitions in one central occasion, so that it’s easy to report on and people know what a high-risk issue is."

  • "The biggest benefit we have achieved is visibility. Earlier when we were using Excel and other mediums, we didn't have central visibility of our frameworks and at one landscape we weren't able to see at any point of time how we are fairing in our controls execution."

  • "Our first line is no longer coming to us to fill requests on an ad hoc basis. We are not having to drop everything to pull reports out of MetricStream for them. They can go straight into the Tableau server, pull the report they need and they are good to go."

  • "Technology is an enabler, it helps in establishing consistent practices and standards amongst all our risk disciplines."

  • "MetricStream's platform provides a strategic foundation with specific solutions that enable Fairchild to achieve our near-term quality improvement objectives."

  • “A lot of time may be spent on the design phase of a GRC program, but ultimately, it's about how the program is implemented. There needs to be a focus on engagement, communication, follow-up, and the sustainability of the GRC program.”

  • "The MetricStream GRC Solution has helped us automate our entire audit process from planning, implementation, follow-ups and production of reports."

  • "Before we had manual duplicated workflows but now it's automated and efficient. Before we had siloed GRC data- compliance has one set of data, risk has one, audit has one, BCP has one. Now it's a single GRC data repository with clear ownership of each data elements and strong data governance. Before risk was seen as the work of the risk function now risk is everyone's business."

  • "Our company has always followed a stringent and well-defined quality assurance program. But as we grow and expand, we need a robust audit management system to ensure that our quality processes are followed down to the last detail. MetricStream has provided us with an efficient and flexible system, equipped with rich dashboards and workflows that will help us enhance the company’s reputation as a trusted name in food quality."

  • “We continue to be impressed with the richness of MetricStream’s SOX solution and their ability to help deploy the solution in such a short timeframe. It speaks volumes about the configurability and richness of their solution.”