“From talking to customers, we knew which CRMs we needed to integrate with in the foreseeable future. Merge offered integrations with all of these CRMs through their unified API."

“Each integration takes our engineers so long to build, and maintaining them takes even more time. Given that our new clients often used different HRIS solutions and wanted us to build integrations with them, we knew that our current approach wasn’t sustainable."

"Merge frees up our development team to focus on bringing on new customers rather than building and maintaining integrations. Merge is a fundamental piece of our growth strategy."

"Merge’s HRIS and ticketing integrations have enabled us to increase our close rate by a substantial margin. This year alone, we can attribute hundreds of thousands of dollars in additional ARR to Merge’s integrations."

"Merge’s integrations have had a huge impact on our customer experience. They’ve enabled us to increase our Net Promoter Score® by 10 points and our customer retention rate by 30%."

“Our clients and prospects need to integrate Hofy with a wide range of HRIS solutions. We saw Merge’s Unified API as the key to addressing all these integration requests quickly and easily."

"If we had to deal with 3rd-party API changes that broke our integrations, the work would quickly become all-consuming. Thankfully, Merge’s Partner Engineers provide a buffer between us and 3rd-party API vendors by performing the maintenance work on our behalf."

“There are certain things that large companies expect when buying new software and seamless integrations is one of them. Merge allows us to provide an ATS integration for every company we work with which has helped us acquire enterprise-level clients that otherwise would not have been able to work with …

"The ticketing integrations have unblocked several big deals. In fact, roughly 17% of the annual recurring revenue we’ve closed over the past six months can be directly attributed to the collaboration capabilities that Merge powers via its ticketing integrations."

"The support and customer success teams at Merge have a deep understanding of our integration use cases and they’re constantly finding ways to support us proactively. This combination has been key to our success with Merge."

"Through Merge, we’ve been able to provide HRIS integrations that exceed our European-based customers’ security requirements."

“We couldn’t afford to build an entire team of engineers dedicated to building and maintaining HRIS integrations. At the same time, these integrations were table stakes for working with most SMB and mid-market European companies, so we knew we had to look at 3rd-party options.”

“Given all the HRIS integrations we’ve been able to add through Merge and all the ongoing integration maintenance work Merge performs on behalf of our engineers, we're able to save thousands of engineering hours every year with Merge.”

"We increased new business sales by roughly 3x quarter over quarter, and the integrations we’ve added through Merge are a big reason why."

"Merge won us over with Passthrough and its flexibility with specific customer setups. It has been so critical to get the level of specificity that we want."