71 Merge Testimonials

"It would take us several weeks to set up each integration through our embedded iPaaS. With Merge, we can essentially flip a switch to add any HRIS integration our customers need."

“Field Mapping allows our customers to override our default mapping with how they define ‘cost center’ using Merge’s simple UI. If the customer skips it, then it defaults to how we have mapped ‘cost center’ to Merge's Common Model.”

"When we couple the engineering hours saved by not having to perform ongoing maintenance with the initial integration build, we’re able to save at least $450k every year in engineering costs by using Merge."

"Knowing that Merge complies with GDPR, maintains certifications with HIPAA, SOC 2 Type II, and ISO 27001, and offers a variety of enterprise-grade security features, like Scopes and Audit Trails, gives us full confidence that our customers’ data is protected at all times."

"With PivotCX we typically see our customers speak with 58% of candidates with a human-to-human conversation. This can nearly triple their recruiting pipeline."

"Merge frees up our development team to focus on bringing on new customers rather than building and maintaining integrations. Merge is a fundamental piece of our growth strategy."

"Using our Microsoft Dynamics integration, our sales reps have been able to close hundreds of thousands of dollars in new business within the last few months. And they’re now going back to deals they previously lost because we couldn’t offer these integrations."

“We began using Merge over half a year ago and it has been a great partner in the ATS integration space. The process is straightforward, the pricing models make sense and the functionality serves well with our customers’ needs. Merge has allowed us to tap into a much broader customer base. We’re excited to partner with them on this journey. This decision is the right one for the team, and also for our customers.”

"Maintaining integrations, whether that’s fixing an issue, updating an integration, continually testing any, and so on, can be a nightmare for our engineers. Merge takes this work off our plates, and that's led our engineers to save hundreds of hours every year."

“Merge offers significantly more API-based integrations than Finch in the HRIS category alone. This, coupled with the fact that Merge covers many more categories of integrations, made the decision on who to partner with easy.”

"Merge's accounting integrations allow our customers to save several hours per week, which is one of the biggest benefits of using our platform."

"Merge’s integrations have had a huge impact on our customer experience. They’ve enabled us to increase our Net Promoter Score® by 10 points and our customer retention rate by 30%."

"Building each integration internally would take us 2 to 3 sprints. We built to Merge’s Unified API in the same amount of time and we can now access dozens of HRIS integrations. As a result, Merge has allowed our engineers to save hundreds of hours."

"We usually hear back from Merge’s customer-facing teams within an hour, and their team is extremely knowledgeable. We fully trust them to support us in keeping our integrations healthy."

"Merge's support is great and the support bot is very helpful. We've leveraged a lot of expertise from the Merge team about specific ATS integrations."