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Fresh Relevance is the Personalization Platform to Boost ROI. Built to Help Marketers Get Their Jobs Done. Delight your customers and your boss. Blend marketing creativity with smart technology to elevate the customer experience and optimize revenue. Target customers on an individualized basis at the right time with contextually relevant content. Support the customer journey, however they choose to engage with your brand.
Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.
NetCracker offer Consulting, Professional, and Managed Services and the leading end-to-end software portfolio for telecommunications and cable customers. They are a forward-looking software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, their comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem.
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