77 MemberClicks Testimonials

“If a member is unhappy or considering not renewing, we’re able to pull up the benefits area in their member profile and point to either unused benefits or benefits they’ve taken advantage of. It’s really helpful to have that as a tool and a reference point.”

“The ability to see trends and data visually has opened new doors for decision-making, highlighting how these tools have become integral to IBDEA’s strategy."

“We needed to consolidate all clients with one database versus each client using different databases."

“I’ve worked with one other AMS prior, before my time with ISAE, and it was tough, It was bare bones, you had a little bit of member data, maybe. You had a profile that you could see on the backend, but it wasn’t our front-end website. We used a different third-party mailing management system. We were also invoicing through another system, which was tough.”

“We were sending out emails, but that wasn’t fast enough. By the time the updates went out, people had already moved on, We needed something quicker and more direct.”