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“Meltwater is a full package. Being able to have the platform and the professional services organization that you can trust is why I enjoy working with them so much.”
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"It's very easy for me to use the Meltwater platform live or in advance to show real-time insights. We can filter by different metrics, depending on the campaign objective or what the supporting content was meant to do."
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“It's critical for us to be able to make decisions based on the ROI and KPIs in and around everything we're doing. With Meltwater, we’re able to track and contextualize all that, informing us of where we can do a better job and where we're already doing a great job. …
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"Monitoring and newsletter facilities in particular allow us to provide regular updates to colleagues across internationally, which are now seen as a valued part of our service."
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"Meltwater provides invaluable insight into the reach and frequency of news and PR coverage, and the service is underpinned by first class account management."
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"Reach and reporting is incredibly useful in keeping instant tabs on media coverage. We also value to easily generate useful reports that really drill down into the coverage."
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"Before Meltwater, we were frustrated that we couldn't receive timely company updates across online news platforms, didn't know how to receive customer feedback and what to do with it, and we weren't accurately listening in on social media conversations about our brand, as we were doing it manually."
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"Over a year ago, we were developing new strategies to reach our target audience. An important element of the strategy was to find a way to measure the impact of our media outreach. We had been looking for a media monitoring solution for six months before we found Meltwater, and …
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"During my post conference monitoring I found we were picked up by The Associated Press, which is really positive press, so I re-posted it to LinkedIn and elsewhere. Meltwater has been really good at tipping us off and cueing us to seize opportunities like this. With their product and people …
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"I’ve used Vocus and PR Newswire in previous jobs. What I like about Meltwater is that it’s user-friendly, has an easier interface, and is an all-in-one platform."
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"Our Disability Rights Museum on Wheels is touring the country now. Using Meltwater to handle the local media markets is invaluable to me."
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"Meltwater really cares about our business and helping our clients succeed. The people in customer service are quick to jump in and show us new ways to do things."
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"Meltwater is helping us understand our clients better and increase our effectiveness, but it's also proving to be a valuable business development tool."
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“With Meltwater, bringing up relevant contacts, outlets, and publications from my searches takes less than half the time it did with Cision. Speed translates into being able to focus on what matters most to our clients, whether that’s developing local relationships or generating press coverage.”
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"I was lucky to have that information at my fingertips at my previous job and decided we needed to have that here."