25 Mark43 Testimonials

“Our investment in new technology has one key aim – making sure we provide the best possible policing service to the people of Cumbria and those who work and visit our county.”

“Our police and fire departments needed a technology upgrade, and we trusted Mark43 to deliver. The Mark43 team understands our needs and shares our commitment to protecting and serving the Berwyn community.”

"I was able to take that information to show city council what the crime rate was in the city, where our resources were distributed. So it was extremely helpful come budget time in allocating resources."

“What I love most is the interoperability of the Mark43 CAD and RMS—they talk to each other. It reduces time for an officer when they are dispatched to a call. If they have to complete a report they can simply push a button to open up the report and all the data from the CAD will come into that. We live by our data and what is in our systems and the fact that it is all there together is great."

“Mark43 is always there—answering calls, coming onsite to work with our officers and dispatchers. Our updates are done continuously, their done quickly, and they don’t result in any downtime for our 911 center or officers. This means we’re getting our officers back on the streets a lot faster.”

“Every officer has a cellphone and most cars have some type of media display. To be able to take the information from Mark43 CAD and display that on CarPlay— for law enforcement it’s going to be a game changer.”

“Being able to access the platform on their mobile phones or tablet is very helpful out in the field. It gives officers more time to be out there, making arrests, and less time having to come back to the station to do internet searches, running people or having to look for information."

“The new technology will increase transparency and improve public safety. Having the data in one environment increases our ability to be more transparent with the community. The public can now see the stats and the trends at any time.”

“This software is going to be a miracle, in essence creating time for police officers. Right now, manpower is our biggest obstacle."

“Public safety is our top priority, and this partnership with Mark43 represents a significant commitment to providing our officers with the best technology available. The new system will not only save officers valuable time currently spent on paperwork, but also equip them with better tools for investigation and collaboration with federal partners.”

“The key to our success has been a clear change management strategy from day one. Aligning our vision, empowering our team with the right skills, and ensuring everyone had the resources they needed made all the difference. This wasn’t just about adopting new technology—it was about transforming how we serve our community."

“Our officers are thrilled about the modern and easy-to-use RMS interface that they can access on the go from their cars, mobile devices, and laptops. This will completely transform our workflows for quicker reporting so our officers can focus on crime prevention within the Berwyn community.”

“Transitioning to a cloud-native CAD system is a crucial step for our firefighters, paramedics and EMT’s. They need a platform they can trust regardless of circumstance. It also makes it easier for us to allocate resources more effectively, to get more first responders out in the field. Mark43 CAD will get us to the scene quicker and essentially save more lives.”