Mark43

“If you’re in New Orleans in a foot pursuit, the first thing dispatch is going to ask is if you’re river bound, or lake bound. If you’re from Shreveport, you have no idea what that means and don’t have the local knowledge to say, ‘hey I’m on Tchoupitoulas Street headed toward Calliope’. Once we learned that capabilities existed within Mark43 to place the individual trooper on the CAD map using a cellular device, that changed our strategy on getting resources to that officer and it allowed for our agency to better meet our deployment objectives.”

“Being able to access the platform on their mobile phones or tablet is very helpful out in the field. It gives officers more time to be out there, making arrests, and less time having to come back to the station to do internet searches, running people or having to look for information."

"We document everything from a found wallet on the street to multiple homicides involving multiple suspects and victims. Unfortunately, we had a server-based solution that was not user-friendly at all, and our reporting was very time-consuming."