238 Manhattan Associates Testimonials

“Profit Analyzer really gives you a wealth of information about pretty much any level of detail down to the shipment. It’s helped by knowing what customers produce some of those undesirable cost characteristics and either trying to manage them better or gravitate away from that business toward business that fits better."

“It showed that working at the same pace was more beneficial than pulling out ahead of others. Thousands of people work together in distribution operations. To be most effective, it’s important that everyone is working to the tune of the same beat.”

“Manhattan put together a great team to help us in our implementation process—I don’t know how we would have done it without them."

“During the migration process, we had to manage the transfer of operations and processes from each of the old warehouses. Sometimes this required a modification of the system, perhaps a new configuration, and the retraining of users. Manhattan Associates helped us to adapt to these changes with minimal disruption to the operation.”

“The depth of knowledge demonstrated by Manhattan for our business requirements made us feel confident that we had found the right partnership—it was very much a meeting of minds.”

“Inventory Optimization makes it a lot easier for the inside customer service department so they’re not having to hear ‘you’re always out of stock’. we don’t hear that to the same degree.”

“Leveraging our supply chain is how we’ll separate ourselves from other footwear suppliers. Manhattan’s solutions will help us achieve our goal to create wholesale selling excellence and transform New Balance into a top-tier global brand.”

“The Manhattan solution was welcomed by staff at every level thanks to a rigorous change management programme. We saw immediate benefits within two days of the system going live and it has subsequently enabled us to standardise and optimise our supply chain processes at a European level while improving productivity across all our subsidiaries.”

“We’ve certainly laid the right foundation with Manhattan SCALE and are confident that we have the right technological platform to support our future business growth.”

“Replenishment is just one part of an integrated suite of solutions from Manhattan that will give us the supply chain planning and execution capabilities we’re looking for to move us toward our goal of being a true world-class multi-channel retailer.”

“We were up and running in no time—we closed operations on Friday, installed the software Saturday, tested on Sunday and went live on Monday—so there was no impact on our business."

"Looking at the Labor Management part of it, we rolled out the system for two reasons. One was to have return on investment with an efficiency gain. The second was to enable us to more fairly recognize and compensate the performance of our associates."

“We were able achieve our goal of a 10-15% reduction in freight spend after just six months of live runtime on the system.”

“We were having to use outside storage for inventory that ended up being written off because its shelf life ran out before we could ship it to the restaurants.”

“It was clear that Manhattan Associates was the perfect fit for us—both operationally and financially. Warehouse Management is a turnkey, flexible solution that’s ready to roll with minimal modifications, and we were impressed by how heavily Manhattan has invested in research and development.”