238 Manhattan Associates Testimonials

“Because each of our brand names holds a unique and differentiated position in the marketplace, we can’t, at the last moment when that product is being delivered, have a glitch. We have to make sure our supply chain helps protect the brand image—ensuring the brand is enhanced by the service we’re providing.”

“When we think about success from a replenishment standpoint, we think a lot about gross service level to our customers.. We have been able to understand their demand changes better, react to those changes faster, and really provide better service levels since being live on Manhattan Active Inventory.”

“With support from the team at Manhattan Associates, I believe we have achieved something that’s pretty rare in this industry—we have successfully implemented an entirely new system into a fully operational site without losing a day’s work.”

“Manhattan has been a trusted partner for many years and its services team has a deep understanding of our operations and requirements. We have great confidence in the ability of Manhattan’s solutions to help us build on the significant benefits and value we were able to derive from the original system implementation.”

“Our customers have high delivery expectations. Our challenge is balancing those demands with maintaining a level cost structure. Manhattan’s Transportation Procurement allows us to run multiple scenarios for a customer and arrive at the best solutions. We have detailed shipment visibility and can flex our network rapidly and efficiently. We achieve superior service levels while keeping our shipping costs stable or, in a number of instances, reducing them.”

“One of the main reasons we chose Manhattan was because of the Top 100 Retailers guarantee since we deal with almost all of them. Manhattan’s experience with specialty retail also helps us meet our customers’ varied requirements."

“This system (Manhattan ILS) has so much potential. It is going to underpin our growth and in my view, it’s going to enable us to go from strength to strength.”

“We engineered a complete transformation of our business using Manhattan SCALE. Scalability was key to making it possible for SPEED to transition to a global 3PL. SCALE provided our company with the ability to adapt to the growing demands without costs spiraling out of control. Just as important was the high level of support we received from Manhattan. Our collaboration has been instrumental in getting us to where we are today, and to where we want to go tomorrow."

“The performance of Manhattan’s Advanced Planning solutions is four to 10 times that of the competition. We’ve found that if you can run Yahoo!, you can run this solution.”

“We bought Manhattan SCALE for a reason—our warehouse does a lot more of our shipping than our retail stores. Most people don’t go to a rally in the middle of their busy season. We’re humming in the warehouse, and we go do the Sturgis rally in the midst of it.”

“Without Manhattan’s solutions, we couldn’t afford to be in business.”

“Manhattan has exceeded our expectations across the board and more importantly has surpassed our ROI targets. We look forward to working with them into the future as we explore additional capabilities to support our expanding multi-brand, multi-channel operation.”

“Order cut-off times, which used to be around 3 p.m., now are received as late as 10 p.m. and deliveries are scheduled for as early as 6 a.m. the next morning.”

“It works very well and we take it for granted because it doesn’t cause us any headaches, which you can’t say about many large technology implementations.”

“[The Manhattan] system is very flexible. We can move product from supplier manufacturing points or supplier DCs into our RDCs. We can also move product directly into the warehouse network of our operating companies. It’s easy to switch from one supplier to another when the need or opportunity shifts.”