"In a highly competitive environment where the cross-channel sale is becoming more and more important for the industry, order management and the associated in-store execution capabilities are the most critical piece of the retail infrastructure to get right."

“The solution has fully integrated with our supply chain systems using standard interfaces, and even physical systems such as palletisers and scales have been integrated with minimal customisation required. In addition, the recent solution upgrade has significantly improved the user interface, simplifying navigation and increasing productivity further. This latest seamless …

“Simplicity was a key operational requirement. We needed a system that would work within our planned timescales. Installing a new system isn’t just a question of plugging it in. Aside from the obvious integration requirements, we needed our staff trained up on it so that they knew exactly what they …

“Despite the increasingly complex and fast-moving nature of the fashion industry and the supply chain that supports it, Manhattan’s technology has provided us with a platform that allows us to be agile and enables us to provide a reliable and consistent service across the multiple channels that we operate.”

“Manhattan has been a trusted partner for many years and its services team has a deep understanding of our operations and requirements. We have great confidence in the ability of Manhattan’s solutions to help us build on the significant benefits and value we were able to derive from the original …

“Our customers have high delivery expectations. Our challenge is balancing those demands with maintaining a level cost structure. Manhattan’s Transportation Procurement allows us to run multiple scenarios for a customer and arrive at the best solutions. We have detailed shipment visibility and can flex our network rapidly and efficiently. We …

“One of the main reasons we chose Manhattan was because of the Top 100 Retailers guarantee since we deal with almost all of them. Manhattan’s experience with specialty retail also helps us meet our customers’ varied requirements."

“This system (Manhattan ILS) has so much potential. It is going to underpin our growth and in my view, it’s going to enable us to go from strength to strength.”

“We engineered a complete transformation of our business using Manhattan SCALE. Scalability was key to making it possible for SPEED to transition to a global 3PL. SCALE provided our company with the ability to adapt to the growing demands without costs spiraling out of control. Just as important was the …

“The performance of Manhattan’s Advanced Planning solutions is four to 10 times that of the competition. We’ve found that if you can run Yahoo!, you can run this solution.”

“We bought Manhattan SCALE for a reason—our warehouse does a lot more of our shipping than our retail stores. Most people don’t go to a rally in the middle of their busy season. We’re humming in the warehouse, and we go do the Sturgis rally in the midst of it.”

“Without Manhattan’s solutions, we couldn’t afford to be in business.”

“Manhattan has exceeded our expectations across the board and more importantly has surpassed our ROI targets. We look forward to working with them into the future as we explore additional capabilities to support our expanding multi-brand, multi-channel operation.”

“Order cut-off times, which used to be around 3 p.m., now are received as late as 10 p.m. and deliveries are scheduled for as early as 6 a.m. the next morning.”

“It works very well and we take it for granted because it doesn’t cause us any headaches, which you can’t say about many large technology implementations.”