250 MadCap Software Testimonials

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  • "Flare is much easier to use, more intuitive and more powerful (and it seems more reliable and flexible) than any of the tools I have used so far, and I've used quite a lot."

  • "We have about 20 product versions and modules, and we have different skins for all of them. I really appreciate the power and flexibility of setting up different skins using targets in Flare."

  • "Flare has truly transformed the way we deliver content to our users, and we’re excited at the thought of how we can continue to evolve our system using Flare."

  • "I'm a very new Flare user and recently attended the MadCap Roadshow 2012 in Anaheim. I was expecting a traditional sales demo, and maybe even a little basic training -- but what I received was SO much more. It was fabulous! Mike Hamilton, VP and Product Evangelist, is a great …

  • "I released a Knowledge Base for our department today. I used Flare to generate WebHelp output and enabled and used every option that Flare has to offer. A lot of document automation was done using a Master Page. I used a Master Page for the first time and it really …

  • "I would like to thank MadCap for finally developing the product that seems to address all my online Help needs. MadCap has made great promises, and it has delivered on them with a robust, flexible tool that is a pleasure to work with and easy to manipulate. Flare solved all …

  • "Adobe® FrameMaker® is one of the most widely adopted publishing tools among our corporate customers. Increasingly, they are looking to leverage conditional text, variables, reusable topics, and structured XML-tagged source content into customer-facing, dynamic delivery on the Web or into their corporate intranets. Not only does Flare provide the best …

  • "Our writers were amazed by how quick it was to make a build of the Help with Flare. It used to take us more than 15 minutes per build using the old DITA style. Now it takes just 2 minutes."

  • "As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality …

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the …

  • "With Flare, I can look at the entire index, get the big picture, and fix things immediately. It’s a night and day difference compared to using FrameMaker®."

  • "Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set up an online course using text, links, and photos."

  • "We are excited to work with MadCap Software in giving our students an opportunity to use MadCap Flare in applying the documentation concepts they learn in class. Not only will Flare’s extensive functionality for content development and publishing boost learning, our students will also gain invaluable experience using the same …

  • "Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."