250 MadCap Software Testimonials

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  • "Having used Flare for several years, I think it is an excellent "middle way" between traditional page/chapter/book tools such as FrameMaker, and very expensive full-blown DITA-based content management systems. I think it has the best of both worlds, for a relatively low cost, and many organizations would greatly benefit from …

  • "With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

  • "The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of …

  • "We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest …

  • “Using MadCap's software hasn't just been about saving time. We couldn't do what we're achieving now any other way. MadCap has taken us to the next level.”

  • "By using Doc-To-Help, our Help is now integrated into the application. Thanks to Doc-To-Help we have a centralized approach for managing all Data Portal Help Content (manual, user guide, procedures, etc.) generated by document creators/subject matter experts from various departments."

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "Flare offers a way to develop better documentation and online Help without having to shutdown and re-engineer the processes you already have. Businesses need tools like Flare.”

  • "The new Style Inspector in MadCap Flare 2017 r3 is amazing! I’ll be using this constantly in my projects. The reading analysis feature also saves time and effort when updating our content; I no longer have to use outside tools to analyze my text!"

  • "My mind has been blown – I’ve been using MadCap Flare since version 6 and have never used reports or file tags! I think I’m going to cry with delight!”

  • "Since XML and multi-channel publishing are central to new media applications for writers, we wanted to incorporate MadCap Flare into this course. We are excited to work with MadCap Software in giving our students a solid grounding in the practical issues around planning and publishing a project using an industry-standard …

  • "I’ve been a user of Help authoring tools from the pre-RoboHelp days. In light of that experience, working with Flare is a just a joy – rock solid. Please convey my happiness to your support group and to your development team for their skill and care."

  • "Adopting MadCap Flare has allowed us to develop a new content management system that is providing us benefits today with an improved customer experience, high quality output, and greater productivity."

  • "I really see Flare as the shining light in documentation authoring. Adding MadCap Lingo, Contributor and Analyzer into that mix has given us a powerful suite of tools for bringing a superior documentation experience to our users."

  • "We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."