250 MadCap Software Testimonials

"I'm so excited to meet with my entire team and discuss the new features that will apply to us! Flare just keeps getting better and better! Thank you from the writers at Ceridian!"

"The HTML5 responsive design feature in Flare is fantastic. The current online Help we’re working on delivers a properly proportioned view whether it’s on a 10-inch tablet screen and a 22-inch monitor."

"Professional demand for Flare is increasing in New Zealand, with recruiters seeking out Flare expertise. In addition, more New Zealanders are becoming aware of the value of single-sourcing. MadCap Flare's flexibility with importing from multiple formats enables large legacy projects to take the great leap forward."

"MadCap has been extremely generous in making its full industrial-level tools available to all of the graduate and undergraduate students in our program, as well as our alumni network. We are dedicated to building a community of technical communication professionals who are committed to learning leading-edge technology in the field. We are thrilled to have an industry leader such as MadCap partner with us in growing this community, utilizing its tools to expand skills, abilities and opportunities."

"I have delivered the first version of my online Help project with Flare in only 11 weeks, migrating content from 1500 pages of 'traditional' documentation. This was my first experience with Flare. There is a very high level of quality customer support and resources (the forum, videos, Help, user manuals). In my honest opinion, Flare (and all of the MadPak Suite) is very interesting."

"We knew Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS."

"Flare is the way of the future. The cost savings and benefits have drastically outweighed other tools. Now is the time to make the move."

"I have been a technical writer for twenty-six years and was a technical editor for seven years before that. The MadCap technical writing team does great work. I have worked with the Flare product for about seven years and love it, but I have no end of praise for the tech writers because theirs is among the best product documentation I have ever seen. When MadCap talks about its excellent tech support, they should always mention documentation."

"If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in our testing."

"I love MadCap Flare. We produce online and PDF documentation from one TOC. In addition, we produce multiple versions of a guide from one project. More than one writer can work in the same project simultaneously. I could go on and on about how much I love it. Once you learn how to use MadCap Flare, other publishing documentation software seems antiquated. The tool is powerful. I highly recommend the software and the support package."

"Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."

"Flare is complex and powerful. I use it daily and highly recommend it. If you buy this software, I suggest you lean heavily on the online forums to learn how to use it."

"I really appreciate the support you provided. You helped me resolve some issues that had been plaguing me for weeks. You also helped me understand how to clean up a project. Finally, I’m a stronger SVN Tortoise user because of your great support. Thanks again – I wish all software companies had engineers with support skills as strong as yours."

"With Flare’s Top Navigation, our documentation centers now have a state-of-the-art look and feel to them, creating an interactive and intuitive experience for users while ensuring consistency across our documentation centers."

"Flare gave us the functionality we needed at roughly 10% of the cost of a traditional CMS, which would have also required us to add more staff."