250 MadCap Software Testimonials

"I really like the formatting window as it can give me the relevant info about styles without opening the style sheet. Also, the Repeat Last Action is a great addition!"

"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."

"MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our clients. Social dialog is so prevalent in our personal lives that extending the same tools into our business-to-business application sends a powerful message of relevance and innovation to both clients and future customers."

"MadCap Flare! I love it! I also love the fact that MadCap Software take my comments on board to make the product better each time.”

"It’s difficult to grasp nine weeks of assignments and try to learn a new tool. Flare lets us easily move things along."

"Flare is at the forefront in delivering solutions for today's documentation and training needs through its use of native XML, the emerging standard for software, and single-source publishing to multiple outputs—from HTML to Adobe® FrameMaker® or Microsoft® Word. These features, along with support for Microsoft's latest technologies (Vista, Office 2007, XPS, and DOCX) were key factors in my decision to replace Adobe RoboHelp with Flare."

"MadCap Flare is a tool that makes the impossible possible. As a solo writer I would not be able to support my company’s range of products without Flare. Flare is a robust tool with a lot of features that exceed my expectations."

"We imported thousands of pages to Flare from FrameMaker®, and now I can't imagine using anything else."

"I’ve been a user of Help authoring tools from the pre-RoboHelp days. In light of that experience, working with Flare is a just a joy – rock solid. Please convey my happiness to your support group and to your development team for their skill and care."

"Numerous sources now cite Flare as the most popular Technical Writing software, and so being able to help my students learn to use it will be a great benefit to their careers. Single-sourcing is a necessary skill for Technical Writers to have, and giving students experience with a topflight program that automates single-sourcing as Flare does will be a great introduction to the practice."

"You've saved another bunch of tech writers from the hell known as RoboHelp!"

"During my evaluation, I was able to convert a Robohelp project and produce working WebHelp documentation without reading any manuals or attending any training. The end product was visually appealing and the resulting markup was clean. It even offered the opportunity to convert inline formatting to css. Flare has a intuitive and productive interface."

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"With Flare’s Top Navigation, our documentation centers now have a state-of-the-art look and feel to them, creating an interactive and intuitive experience for users while ensuring consistency across our documentation centers."

"Flare gave us the functionality we needed at roughly 10% of the cost of a traditional CMS, which would have also required us to add more staff."