"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for …

"Embarking on this new initiative of Arabic translation, it gave us confidence to know that MadCap and MadTranslations were also committed to the success and understanding of the project. We have appreciated the continued support of our global efforts and dedications to providing leading-edge services worldwide."

"Since we moved our Word content into Flare, we’ve been able to manage all our content through a single system. That translates to a more seamless experience for both our team and our users."

"We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as …

"With MadCap Flare, I can release both online help and PDF manuals the same day as the latest release. With the advent of responsive design, one file suffices for both desktop and mobile; the PDF output requires only the addition of a cover page with NO hand adjustments. Bliss!"

"I have almost twenty years of experience in technical writing. I've used RoboHelp® HTML, Author-IT®, and every other publishing and content management software under the sun. My advice, go with MadCap Software. It is the only software that I know of that is focused on the technical writer and their …

"If I could reach through my computer and hug you, I would."

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published …

"MadCap has been extremely generous in making its full industrial-level tools available to all of the graduate and undergraduate students in our program, as well as our alumni network. We are dedicated to building a community of technical communication professionals who are committed to learning leading-edge technology in the field. …

"I’ve been a user of Help authoring tools from the pre-RoboHelp days. In light of that experience, working with Flare is a just a joy – rock solid. Please convey my happiness to your support group and to your development team for their skill and care."

"With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

"I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"

"We were rewriting all of our software in a cutting-edge environment with Visual Studio 2005 and using the Agile Development Model, so we wanted a cutting-edge Help authoring solution to provide our users with the best help possible, and that's Flare. Based on XML and using the latest technology, Flare …

"Flare has really delivered on our expectations, enabling our students to accomplish a great deal in just one week, and then build incrementally on that knowledge over the next weeks."