250 MadCap Software Testimonials

"We also like the ability to customize our content with Flare. We have two sets of users, developers and end users, so we maintain two different content sets to support their needs. We also need to publish to Word, PDF files, the Web, and mobile, and Flare lets us do that all from the same project."

"I have been a technical writer for twenty-six years and was a technical editor for seven years before that. The MadCap technical writing team does great work. I have worked with the Flare product for about seven years and love it, but I have no end of praise for the tech writers because theirs is among the best product documentation I have ever seen. When MadCap talks about its excellent tech support, they should always mention documentation."

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."

"I’d definitely recommend MadCap Flare. I moved to Flare from RoboHelp® over three years ago and haven’t looked back. I have multiple outputs to PDF, an HTML help system attached directly to our own software and a standalone HTML5, top navigation help system that clients can take away on a USB. I can’t imagine using anything else now."

"Since the beginning of UNS's technical writing course in 2013, we have been committed to providing our students with innovative methods and tools to thrive in the pervasive field of business content management. I am thrilled to have MadCap Flare and Lingo bring this course to the next level, providing our students with the skills to enable leading-edge localization practices with effective content management and reuse."

"MadCap Flare and MadCap Lingo are helping us streamline our output and integration of material to translate. Once all the pieces are in place, publishing can happen with a single click on a batch process."

"With MadCap’s software, we’ve been able to do much more than we ever anticipated. In the hands of the right people, we can use the tools to make magic."

"Flare really is one of the best tools for producing documentation for print and electronic publishing (InDesign® is a close second, leaving FrameMaker® and Word far behind)."

"MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the next level’ and I am not as frustrated with last minute changes."

"With Flare, we were able to create our first mobile Help implementation in less than two weeks, and single-sourcing allows us to update all of our Help formats, including mobile, concurrently."

"MadCap support is fantastic. The key thing that I appreciate is that the support team gets back to us in a timely manner, so we can remain on task and on schedule."

"With MadCap Flare and Capture, we now have a central source for content and high quality screen images, whether we publish in print or online."

"I would like to thank MadCap for finally developing the product that seems to address all my online Help needs. MadCap has made great promises, and it has delivered on them with a robust, flexible tool that is a pleasure to work with and easy to manipulate. Flare solved all of my previous aggravations in other Help systems. I have installed Flare at clients that have shared my excitement and enthusiasm about the product."

"Adobe® FrameMaker® is one of the most widely adopted publishing tools among our corporate customers. Increasingly, they are looking to leverage conditional text, variables, reusable topics, and structured XML-tagged source content into customer-facing, dynamic delivery on the Web or into their corporate intranets. Not only does Flare provide the best integration with FrameMaker® among tools available today, it also produces fantastic, Flash-based context-sensitive Help that has wowed my clients."

"Flare is a cutting edge tool because it is native XML, written using the latest technologies available, and its topic-based approach to authoring supports the concepts behind structured content."