250 MadCap Software Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "We’re setting up our documentation for the future of our software products. With all the features in MadCap Flare, it’s easier than ever to produce clean, modern documentation."

  • "Working with Flare and the MadCap Team is, in and of itself, inspiring."

  • "The single-sourcing in Flare is tremendously advantageous for quickly delivering the content our customers need. We've taken a huge leap with Flare, and there's still a lot more potential to tap."

  • "Documentation is a significant way we can differentiate ourselves, and MadCap Lingo and Flare are enabling us to provide a consistent, high quality experience, regardless of language or format."

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "One of the great things about the structured authoring in Flare is that it enforces consistency, and in the long run, that opens the door to greater ubiquity. Having that increased potential for future value immediately enhances the value of the content we’re delivering today."

  • "Our students are very grateful for the opportunity to use MadCap Flare to learn concepts, such as topic-based authoring, single sourcing and reuse of topics. Flare is the most cost efficient, easy-to-learn XML-based program we’ve come across."

  • "The MadPak tools are truly saving our company time while improving the quality of content we provide our customers, and ensuring that we don't miss a thing."

  • "Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."

  • "With more than one person working out of our content sets, we would have had a hard time tracking versions if it weren't for Flare's TFS integration."

  • "Within a couple days, we were able to deliver a customized user manual as a Word file, so the user could make additional changes. Before we had Flare, this wasn't an option."

  • "We also like the ability to customize our content with Flare. We have two sets of users, developers and end users, so we maintain two different content sets to support their needs. We also need to publish to Word, PDF files, the Web, and mobile, and Flare lets us do …

  • "We are making tutorial videos based on what customers are searching for. Using Mimic really takes our online Help to the next level."

  • "I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"

  • "Thank God for the developers at MadCap for providing the most agile XML-based authoring tool on the planet."