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"Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."
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"The topic-based approach to authoring and content reuse enabled by Flare have allowed us to drastically cut down the time it takes to create manuals and get the information out to our assessors and customers."
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"Scott’s courses were very informative but well-paced enough to never feel overwhelming. I found his suggestions for best practices to be especially helpful."
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"Having experienced great success with MadCap Flare in the past, I’m thrilled to share this real-world technical writing tool with our students. The projects we’ll be doing are building efforts that are not reactive, but proactive. MadCap has always been ahead of the curve with unbelievable services, responding to trends …
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"Most of our revenues go into the software, and we have to make a very good case for how any purchase is going to help us better serve our customers...with MadCap Flare, making that case was easy."
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"Because there is a seamless connection between Flare and MadCap Pulse, we are gaining insights that enable us to improve the user experience while reducing customer support calls at the same time."
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"If I could reach through my computer and hug you, I would."
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"Our goal is to help students gain familiarity with an authoring solution that allows for modern single-sourcing and multi-channel publishing for mobile devices, the web, and print, as this will significantly enhance their career prospects. We need a platform that is nimble, responsive, and modern. MadCap Flare fits our needs …
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"We had 150+ FM books. They all import in minutes with hardly any extra work in Flare."
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"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."
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"With MadCap Flare, I can release both online help and PDF manuals the same day as the latest release. With the advent of responsive design, one file suffices for both desktop and mobile; the PDF output requires only the addition of a cover page with NO hand adjustments. Bliss!"
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"With more than one person working out of our content sets, we would have had a hard time tracking versions if it weren't for Flare's TFS integration."
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"Within a couple days, we were able to deliver a customized user manual as a Word file, so the user could make additional changes. Before we had Flare, this wasn't an option."
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"We also like the ability to customize our content with Flare. We have two sets of users, developers and end users, so we maintain two different content sets to support their needs. We also need to publish to Word, PDF files, the Web, and mobile, and Flare lets us do …
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"We have a commitment to quality and consistency, performing due diligence on everything we deliver. Flare gives us the backbone to deliver solid resources to our end users—our corporate and franchise employees."