250 MadCap Software Testimonials

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  • "We moved from FrameMaker® to Author-it®, but were not very happy with the way Author-it® "locks" your files in the system in its own code-propriety format. We wanted something (file format) that is more transparent and easy to use. We then moved to MadCap Flare, and we are very glad …

  • "Flare is much easier to use, more intuitive and more powerful (and it seems more reliable and flexible) than any of the tools I have used so far, and I've used quite a lot."

  • "MadCap Flare offers a feature set and an ease of use that is far better than any competitors. The product is easy to use, offers an amazing set of features, and works very well."

  • "With our Flare-based Help, we're providing several ways for people to solve their problems as quickly as possible, and unlike our previous tool, Flare enables users to get the same results, no matter what browser they use."

  • "I’ve become such an evangelist for all things MadCap Softwar We want our clients to be as excited about our software as David is about MadCap Flare."

  • "Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

  • "You guys do fantastic work. The best I’ve ever seen in 30 years in the computer industry. Keep it up."

  • "My company, Egenera, just switched to Madcap Flare, and I have to say, MadCap Software's technical support is outstanding. I'm a new user, and had 3 issues that were all resolved within 24 hours! I've never had better tech support, either personally or professionally."

  • "Even though it was our first time using Flare, we completed the project in nearly half the time the first project took."

  • "MadCamp provided us with invaluable training. It really helped open our eyes to the possibilities we could achieve with MadCap’s software."

  • "We have just begun to tap the features in Flare for our Help website, and the results have exceeded our expectations."

  • "We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

  • "With more than one person working out of our content sets, we would have had a hard time tracking versions if it weren't for Flare's TFS integration."

  • "Within a couple days, we were able to deliver a customized user manual as a Word file, so the user could make additional changes. Before we had Flare, this wasn't an option."

  • "We also like the ability to customize our content with Flare. We have two sets of users, developers and end users, so we maintain two different content sets to support their needs. We also need to publish to Word, PDF files, the Web, and mobile, and Flare lets us do …