250 MadCap Software Testimonials

"I made the switch from FrameMaker® to Flare a few years ago. I found Flare easy to pick up and am still impressed by how flexible it is. I like it a lot. As a result of using Flare, I’ve learned some CSS and HTML5 and developed web design skills, so am now more knowledgeable and employable. HTML5 and web-based help is the future…more and more people are using tablets and mobile technology."

"Thanks, MadCap, for offering a tool in Flare 8 with which my business can create even better user assistance for my clients than before – and that I’ll enjoy using even more than I do already. Where to start? The new ePUB and HTML5 targets, the many PDF enhancements, rounded corners for borders, search engine optimization, renaming variables and conditions… I also appreciate the improvements to Flare's UI: easier-to-find features, easier-to-read screen fonts!"

"I just started using Flare in the last couple of days… it is such a benefit to be working with an application possessing a modern UI that is similar to what we are accustomed to in development tools. For me, supporting Help development has always been an add-on task that had to be done, but I can see how Flare is going to triple the productivity of the limited time I do have for help development. Thanks for an 'already' obviously great product!"

"We are making tutorial videos based on what customers are searching for. Using Mimic really takes our online Help to the next level."

"This course was a great introduction to MadCap. I appreciated Scott’s knowledge and honesty about the product, and how he pointed out shortcuts and efficient ways to accomplish tasks using MadCap."

"Flare has been an extremely valuable tool for giving our students real-world experience."

"When we overhauled the class, we knew our students would need to start a project in DITA using the oXygen XML editor and then create a set of topics that could be single-sourced and re-used for online Help.We looked at a number of tools, but Flare was the one that dovetailed nicely with our needs. With its native XML architecture, singlesourcing, and topic-based paradigm, Flare was a natural fit."

"MadCap Flare offers a feature set and an ease of use that is far better than any competitors. The product is easy to use, offers an amazing set of features, and works very well."

"MadCap Flare! I love it! I also love the fact that MadCap Software take my comments on board to make the product better each time.”

"The combination of MadCap Flare and MadCap Analyzer enables us to create attractive HTML5 content without having to rely on a third-party graphic designer. Not only can we reduce our costs; we can also complete a project that used to take days in hours."

"Flare is an extremely intuitive product. I had very little knowledge of XML programming before, but I was able to use Flare as a guide to learn on my own."

"I've been using Flare for 2+ years, after switching from RoboHelp®, which I used for many, many years. And I totally agree with Riley's comments on product comparison, the awfully disappointing releases of RH after Adobe® purchased it, and his VERY polite comparison of dealing with Adobe® vs MadCap. MadCap sales, support, and training are all excellent. I believe that having a working knowledge of MadCap Flare would definitely help you in your job search. I attended MadCap's online training for new/intermediate users after purchasing the product, and it was very helpful."

"It’s difficult to grasp nine weeks of assignments and try to learn a new tool. Flare lets us easily move things along."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"By understanding how to develop content in Flare, technical communications professionals can significantly reduce the learning curve of DITA.”