"Because there is a seamless connection between Flare and MadCap Pulse, we are gaining insights that enable us to improve the user experience while reducing customer support calls at the same time."

"Our students are very grateful for the opportunity to use MadCap Flare to learn concepts, such as topic-based authoring, single sourcing and reuse of topics. Flare is the most cost efficient, easy-to-learn XML-based program we’ve come across."

"If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in …

"With MadCap Flare and Capture, we now have a central source for content and high quality screen images, whether we publish in print or online."

"I like the open door policy at MadCap. I have a feeling that you guys are willing to bend over backwards to cater to us tech writers. Flare 7 is one step closer to being the ultimate tech writer tool."

"One of the great things about the structured authoring in Flare is that it enforces consistency, and in the long run, that opens the door to greater ubiquity. Having that increased potential for future value immediately enhances the value of the content we’re delivering today."

"We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."

"We’re excited to incorporate Flare because it's a great example of a topic-based authoring system that is XML-driven and that helps to manage content for authors. With technical communicators increasingly responsible for delivering user assistance across a number of different platforms and in various media, it's important to have tools …

"Flare has truly made a big difference to our documentation production. The quality has jumped dramatically."

"Flare mobile output is platform-independent, so we didn't have to customize anything for the GPS device. It worked immediately."

"Developing content in Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, as well as streamline our authoring efforts by doing less manual work."

"The single-source, multi-channel authoring and publishing solutions offered by MadCap Software are a must-know for any serious technical communications professional today. Including Flare in our curriculum was a perfect fit. With our program attracting a rich mix of experienced and newbie technical communication professionals, its key that we give them …

"I have delivered the first version of my online Help project with Flare in only 11 weeks, migrating content from 1500 pages of 'traditional' documentation. This was my first experience with Flare. There is a very high level of quality customer support and resources (the forum, videos, Help, user manuals). …

"I just downloaded and started exploring the new features. I have to say, wow. Wow! I’m very impressed with PageLayouts (awesome, awesome, awesome!), resizing in XML editor, IntelliSense (Wow!), Global project linking (hello CMS!), inserting snippets by drag/drop (about time ?), and love the Downloads links-key features guide, What's New …

"Scott’s courses were very informative but well-paced enough to never feel overwhelming. I found his suggestions for best practices to be especially helpful."