250 MadCap Software Testimonials

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  • "Flare’s rich functionality has played an integral part in enhancing the Vodafone user experience when they are buying, installing, and using One Net Business."

  • "I really see Flare as the shining light in documentation authoring. Adding MadCap Lingo, Contributor and Analyzer into that mix has given us a powerful suite of tools for bringing a superior documentation experience to our users."

  • "The HTML5 responsive design feature in Flare is fantastic. The current online Help we’re working on delivers a properly proportioned view whether it’s on a 10-inch tablet screen and a 22-inch monitor."

  • "The templating in Flare lets us give the Help a different look, including different logos, depending on which website the user pulls the information from. Help will change based on where users pull that information from. It makes good use of single- source."

  • "The attention to detail in the MadTranslations samples was extraordinary because it understood the technical end of assembly and troubleshooting. As a person implementing the solution, that’s huge."

  • "With MadCap Flare, I can release both online help and PDF manuals the same day as the latest release. With the advent of responsive design, one file suffices for both desktop and mobile; the PDF output requires only the addition of a cover page with NO hand adjustments. Bliss!"

  • "In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."

  • "I like the open door policy at MadCap. I have a feeling that you guys are willing to bend over backwards to cater to us tech writers. Flare 7 is one step closer to being the ultimate tech writer tool."

  • "Scott is an excellent instructor who clearly has extensive knowledge of Flare and its surrounding technologies. He shaped the course to fit the needs of his students, and was fully prepared to answer questions effectively, even if the complexity of the questions were not strictly within the scope of the …

  • "Flare has been an extremely valuable tool for giving our students real-world experience."

  • "When we overhauled the class, we knew our students would need to start a project in DITA using the oXygen XML editor and then create a set of topics that could be single-sourced and re-used for online Help.We looked at a number of tools, but Flare was the one that …

  • "With more than one person working out of our content sets, we would have had a hard time tracking versions if it weren't for Flare's TFS integration."

  • "Within a couple days, we were able to deliver a customized user manual as a Word file, so the user could make additional changes. Before we had Flare, this wasn't an option."

  • "We also like the ability to customize our content with Flare. We have two sets of users, developers and end users, so we maintain two different content sets to support their needs. We also need to publish to Word, PDF files, the Web, and mobile, and Flare lets us do …

  • "Having used Flare for several years, I think it is an excellent "middle way" between traditional page/chapter/book tools such as FrameMaker, and very expensive full-blown DITA-based content management systems. I think it has the best of both worlds, for a relatively low cost, and many organizations would greatly benefit from …