250 MadCap Software Testimonials

"This course was a great introduction to MadCap. I appreciated Scott’s knowledge and honesty about the product, and how he pointed out shortcuts and efficient ways to accomplish tasks using MadCap."

"The attention to detail in the MadTranslations samples was extraordinary because it understood the technical end of assembly and troubleshooting. As a person implementing the solution, that’s huge."

"You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."

"We implemented MadCap Flare documentation tools two years ago and have since seen tremendous process improvement. Our customers have noticed and appreciate the changes we've made."

"We have a commitment to quality and consistency, performing due diligence on everything we deliver. Flare gives us the backbone to deliver solid resources to our end users—our corporate and franchise employees."

"I have been using MadCap Flare for about six years for help authoring and PDF production. Once I developed the style sheets, writing became the focus not wrestling with the tool. Managing styles across multiple projects is a breeze, much easier than in tools with embedded style sheets."

"We are making tutorial videos based on what customers are searching for. Using Mimic really takes our online Help to the next level."

"Flare really is one of the best tools for producing documentation for print and electronic publishing (InDesign® is a close second, leaving FrameMaker® and Word far behind)."

"Flare is a cutting edge tool because it is native XML, written using the latest technologies available, and its topic-based approach to authoring supports the concepts behind structured content."

"MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the next level’ and I am not as frustrated with last minute changes."

"Since the inception of our Technical Writing program nine years ago, we have kept a close eye on the evolving field of content management, and MadCap Flare delivers the capabilities that we believe are critical to the content creation and publishing expertise that businesses demand. We are thrilled to join forces with MadCap Software in providing our students with innovative methods and tools to thrive in this pervasive field."

"MadCap Software’s level of service puts all the other software companies I know to shame, especially Microsoft® and Adobe®!"

"I just downloaded the Flare 2017 r2 release and built my online output. The build time went down from 7 minutes, 48 seconds to just 2 minutes, 8 seconds. Fantastic! It’s even better than in Flare 12! I’m lost for words."

"Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

"I'm very appreciative of the loyalty, growth and success we've experienced with MadCap, providing a fantastic resource for our students to advance their technical writing best practices with Flare. We're thrilled to teach our master degree students modern technical communications practices using a leading-edge tool from a company truly dedicated to the education, advancement and innovation of specialists in the field."