"An important advantage of MadCap Lingo is that it automatically strips out the XML code, leaving just the strings to be translated. The translator can't accidentally break the code."

"You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."

"My company, Egenera, just switched to Madcap Flare, and I have to say, MadCap Software's technical support is outstanding. I'm a new user, and had 3 issues that were all resolved within 24 hours! I've never had better tech support, either personally or professionally."

"I've been using Flare for 2+ years, after switching from RoboHelp®, which I used for many, many years. And I totally agree with Riley's comments on product comparison, the awfully disappointing releases of RH after Adobe® purchased it, and his VERY polite comparison of dealing with Adobe® vs MadCap. MadCap …

"As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality …

"With our Flare-based Help, we're providing several ways for people to solve their problems as quickly as possible, and unlike our previous tool, Flare enables users to get the same results, no matter what browser they use."

"Developing content in Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, as well as streamline our authoring efforts by doing less manual work."

"We are incorporating Flare so that we can give our technical writing students the most professional experience possible prior to entering the job market. Flare’s emphasis on preparing documents for multiple audiences and mediums makes it an extremely useful teaching tool. Flare also has an incredible Help system with a …

"By using Doc-To-Help, our Help is now integrated into the application. Thanks to Doc-To-Help we have a centralized approach for managing all Data Portal Help Content (manual, user guide, procedures, etc.) generated by document creators/subject matter experts from various departments."

"True to its promise, Lingo enabled translation while preserving all of our document structure and formatting, and my translator reported back that this is going to make her job much simpler."

"With MadCap Flare and Capture, we now have a central source for content and high quality screen images, whether we publish in print or online."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"The course gave me the confidence to use these new features and hopefully improve my productivity (and it also increased my confidence in the product)."

"Thanks, MadCap, for offering a tool in Flare 8 with which my business can create even better user assistance for my clients than before – and that I’ll enjoy using even more than I do already. Where to start? The new ePUB and HTML5 targets, the many PDF enhancements, rounded …

"As more documentation continues to move to the web, content management and single-source publishing have become key skill areas for professional and technical writers across industries. The MadCap Scholar Program is a fantastic opportunity for our students to gain experience in these crucial technologies."