250 MadCap Software Testimonials

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  • "We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "Flare has been an extremely valuable tool for giving our students real-world experience."

  • "I have been working with Flare since its inception, and I’ve also taken CSS online courses, yet I still learned a lot from this class with Scott. It was well worth taking this class."

  • "Being able to publish to different outputs from a single Flare project has helped us to reduce the time it takes to update documentation so that we can keep pace with product updates."

  • "One of the beautiful things about Flare is how it separates style from content, so it's a snap to fix the formatting without affecting the text."

  • "MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our …

  • "Even though it was our first time using Flare, we completed the project in nearly half the time the first project took."

  • "Flare has really delivered on our expectations, enabling our students to accomplish a great deal in just one week, and then build incrementally on that knowledge over the next weeks."

  • "I’d definitely recommend MadCap Flare. I moved to Flare from RoboHelp® over three years ago and haven’t looked back. I have multiple outputs to PDF, an HTML help system attached directly to our own software and a standalone HTML5, top navigation help system that clients can take away on a …

  • "I’ve used Flare for three or four years now. I wouldn’t call it extremely complicated and sophisticated. It does require some effort to learn but I find it generally intuitive with the occasional gotcha. But given how awful I think MS Word is, and how taxing it is to stay …

  • "Flare is complex and powerful. I use it daily and highly recommend it. If you buy this software, I suggest you lean heavily on the online forums to learn how to use it."

  • "I would say stick with it if you have any need for single sourcing. If you do, you will find you more than make up for the time you spend now when it comes to new outputs and updating documents later. Think through what it is you want to do …

  • "MadCap Flare is hands-down the best help authoring tool I have ever used."

  • "You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."