250 MadCap Software Testimonials

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  • "We love the snippets in Flare. Now when we have an update, it just takes a few seconds. It’s so much more efficient, and there is a lot more control."

  • "The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for …

  • "The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of …

  • "Technical writing is an emerging profession in China, and there’s a need for modern software tools to serve the needs of businesses with an increasingly global reach. By adopting state-of-the-art MadCap Flare and MadCap Lingo software for our course, we are equipping our translation students with modern tools and techniques …

  • "You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."

  • "We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the …

  • "The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for …

  • "With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

  • "MadCap Flare is hands-down the best help authoring tool I have ever used."

  • "I just completed a week of training in La Jolla, California using MadCap Software, Inc. It was an amazing class. I can hardly wait to get started using my new skills. A special thank you to Mike Hamilton & his crew for their first class service."

  • "I released a Knowledge Base for our department today. I used Flare to generate WebHelp output and enabled and used every option that Flare has to offer. A lot of document automation was done using a Master Page. I used a Master Page for the first time and it really …

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "We moved from FrameMaker® to Author-it®, but were not very happy with the way Author-it® "locks" your files in the system in its own code-propriety format. We wanted something (file format) that is more transparent and easy to use. We then moved to MadCap Flare, and we are very glad …

  • "Our client asked how many extra months it would take to produce a knowledge base. I explained that, by generating it as online Help, we could complete it with the rest of the project. That's the power of Flare."

  • "Even though it was our first time using Flare, we completed the project in nearly half the time the first project took."