250 MadCap Software Testimonials

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."

"Flare is at the forefront in delivering solutions for today's documentation and training needs through its use of native XML, the emerging standard for software, and single-source publishing to multiple outputs—from HTML to Adobe® FrameMaker® or Microsoft® Word. These features, along with support for Microsoft's latest technologies (Vista, Office 2007, XPS, and DOCX) were key factors in my decision to replace Adobe RoboHelp with Flare."

"Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."

"I released a Knowledge Base for our department today. I used Flare to generate WebHelp output and enabled and used every option that Flare has to offer. A lot of document automation was done using a Master Page. I used a Master Page for the first time and it really worked out well. My coworkers are really excited about this new tool and Flare gave all the tools to make it possible. Breadcrumb Navigation, variables, proxies, a-links, index, full-text search - short, everything useful was added. Compared to any other OLH or similar projects that I finished so far, this one is the best thanks to MadCap's Flare!"

"We’re pleased that MadCap is working to keep up with accessibility requirements. It is very important to Sprint to support its customers."

"We really liked the efficiency of an authoring tool that would let us publish to both print and the Web. And after getting so many great references for Flare from the tech writer community, we decided it was the right software for our needs."

"Thanks to Flare, we’re able to create and deliver content in one place instead of using two different tools, which has allowed us to save a tremendous amount of time."

"As an adjunct professor at MSOE who also works full time on a documentation team in the software industry, I am in a unique position to share first-hand, real-world experiences with my students. With MadCap Flare in the students’ toolset, I feel my ability to bring the ‘real world’ into the classroom has grown exponentially. With its strong commitment to education, MadCap Software is a highly valued partner in preparing MSOE students to excel in their careers."

"MadCap Flare! I love it! I also love the fact that MadCap Software take my comments on board to make the product better each time.”

"The HTML5 responsive design feature in Flare is fantastic. The current online Help we’re working on delivers a properly proportioned view whether it’s on a 10-inch tablet screen and a 22-inch monitor."

"We have been able to gain tremendous efficiency through the use of conditional tags to create different Flare targets and generate variations of the same content."

"I really like the opportunity MadCap Lingo gives to select one target inside a huge Flare project. If I have to translate one target, I can just select that target, and it will give me all the topics and files I need."

"The MadPak tools are truly saving our company time while improving the quality of content we provide our customers, and ensuring that we don't miss a thing."

"We’re setting up our documentation for the future of our software products. With all the features in MadCap Flare, it’s easier than ever to produce clean, modern documentation."

"My company, Egenera, just switched to Madcap Flare, and I have to say, MadCap Software's technical support is outstanding. I'm a new user, and had 3 issues that were all resolved within 24 hours! I've never had better tech support, either personally or professionally."