250 MadCap Software Testimonials

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  • "We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."

  • "Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

  • "Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

  • "It’s difficult to grasp nine weeks of assignments and try to learn a new tool. Flare lets us easily move things along."

  • "I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"

  • "The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of …

  • "When we got to look at the new features that are included in Flare 8 – mainly the HTML5 output that includes full topic URLs and frameless output, and the enhanced searching interface and functionality – we were sold and immediately renewed our maintenance plans. These new features and enhancements …

  • "Our writers were amazed by how quick it was to make a build of the Help with Flare. It used to take us more than 15 minutes per build using the old DITA style. Now it takes just 2 minutes."

  • "MadCamp provided us with invaluable training. It really helped open our eyes to the possibilities we could achieve with MadCap’s software."

  • "We have just begun to tap the features in Flare for our Help website, and the results have exceeded our expectations."

  • "We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

  • "The attention to detail in the MadTranslations samples was extraordinary because it understood the technical end of assembly and troubleshooting. As a person implementing the solution, that’s huge."

  • "We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."

  • "We are using MadCap Flare for most of our customers projects. Some are still working/requesting Word or FrameMaker, but there is hope to migrate them to a "real" technical writing XML tool.”

  • "We’re excited to use MadCap Flare and give our students the opportunity to learn and use current software tools from the field. Using Flare will help them become familiar with the concepts of single-sourcing and topic-based authoring before they graduate, preparing them for careers in technical communication."