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"Regardless of who is on the other end of the line, the folks at MadCap are always friendly and helpful. I’m not one who enjoys calling customer support, but I know that doing so with MadCap will provide me with the answers I am seeking."
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"You guys do fantastic work. The best I’ve ever seen in 30 years in the computer industry. Keep it up."
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"I've been using Flare for 2+ years, after switching from RoboHelp®, which I used for many, many years. And I totally agree with Riley's comments on product comparison, the awfully disappointing releases of RH after Adobe® purchased it, and his VERY polite comparison of dealing with Adobe® vs MadCap. MadCap …
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"The more I use Flare, the more I like it. With snippets, conditions, and proper topic chunking, I'm using and reusing my content in ways I never thought were possible."
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"We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as …
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"Migrating from FrameMaker® to Flare made more sense to me than I expected. Flare simply makes it so much easier to control content, it’s more versatile, it’s more open to the outside world (XML), and if all goes wrong I can use Notepad. It caught the attention from the company …
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"Most of our revenues go into the software, and we have to make a very good case for how any purchase is going to help us better serve our customers...with MadCap Flare, making that case was easy."
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"Flare V7 is easily the most versatile and capable authoring tool that I've used. MadCap clearly listens to their customers, and their support is second to none."
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"I use Flare for seven different projects and find it to be an excellent tool that has made my job far easier from day one."
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"The MadPak tools are truly saving our company time while improving the quality of content we provide our customers, and ensuring that we don't miss a thing."
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"Flare continually makes me look like a hero by allowing me to manage a large volume of content and reorganize output on-the-fly. I know of no other tool that can do that so well. Thanks again for creating an outstanding product.”
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"I really like the idea of having a central place where we can see all of our projects and be able to associate tasks."
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"We were rewriting all of our software in a cutting-edge environment with Visual Studio 2005 and using the Agile Development Model, so we wanted a cutting-edge Help authoring solution to provide our users with the best help possible, and that's Flare. Based on XML and using the latest technology, Flare …
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"MadCap Flare 2017 r3 adds three enhancements that I’ve been waiting to use for quite some time. The Text Analysis feature is especially useful, allowing me to write text so readers can focus on getting the help they need. This is one helpful tool!"
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"Flare is at the forefront in delivering solutions for today's documentation and training needs through its use of native XML, the emerging standard for software, and single-source publishing to multiple outputs—from HTML to Adobe® FrameMaker® or Microsoft® Word. These features, along with support for Microsoft's latest technologies (Vista, Office 2007, …