250 MadCap Software Testimonials

"MadCap’s software has been on my radar for years, and I am thrilled to finally show my students how powerful it is—and how powerful their skills can be. I truly believe MadCap Flare and Lingo will bring this course to the next level, providing students with the capabilities to enable leading-edge localization practices through effective content management and reuse."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"Flare has made me so much more productive, and is going to give my group an ongoing cost savings since we will no longer have to purchase upgrades for FrameMaker®. Flare rocks!."

"EMPI is delighted to collaborate with MadCap and train students and professionals in the field of technical writing. This is just the beginning, and at an appropriate time we will be looking to set up a centre of excellence dedicated to technical writing."

"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."

"The course gave me the confidence to use these new features and hopefully improve my productivity (and it also increased my confidence in the product)."

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."

"With Flare’s Top Navigation, our documentation centers now have a state-of-the-art look and feel to them, creating an interactive and intuitive experience for users while ensuring consistency across our documentation centers."

"Flare gave us the functionality we needed at roughly 10% of the cost of a traditional CMS, which would have also required us to add more staff."

"As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality that allows us to collect 'real-time' feedback from our customers. Using the Feedback Service, I've taken several valuable reader comments and made them available to other customers. More importantly, by viewing readers' input, I've been able to respond quickly to their needs and establish a closer, one-to-one connection. I now look forward to implementing the Feedback Server onsite in order to integrate it with our CRM system."

"We’re excited to use MadCap Flare and give our students the opportunity to learn and use current software tools from the field. Using Flare will help them become familiar with the concepts of single-sourcing and topic-based authoring before they graduate, preparing them for careers in technical communication."

"The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation."

"I just downloaded and started exploring the new features. I have to say, wow. Wow! I’m very impressed with PageLayouts (awesome, awesome, awesome!), resizing in XML editor, IntelliSense (Wow!), Global project linking (hello CMS!), inserting snippets by drag/drop (about time ?), and love the Downloads links-key features guide, What's New guide, etc. (very, very useful content — way to go Tech Writers!)."

"The application is great! Even though I am going through the Guide, I really wouldn’t have to, to learn the software. It is super-intuitive, and a very powerful application. I have had such a good time playing with Capture–now I can’t wait to use it on the real job!"