"It’s difficult to grasp nine weeks of assignments and try to learn a new tool. Flare lets us easily move things along."

"Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

"When my students completed an assignment to investigate job advertisements for employment in technical writing and editing, many of the ads they found required a knowledge of MadCap Flare. So, in developing my Content Strategy course, I knew I needed to integrate MadCap’s software into my assignments. My students are …

"MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our …

"Our students design complex documents that demand powerful software solutions, with the ability to distribute materials through print and digital media. As such, we’re excited to partner with MadCap Software in providing our students with tools that can accommodate their diverse demands. In the upcoming months, we look forward to …

"Working with MadCap has really spread a positive energy across our system. Getting ramped up with Flare was just as easy and quick as working with the tool itself. With an abundance of resources, from free webinars to online forums, we felt like we had a solid community of support …

"Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."

"MadCap Flare is hands-down the best help authoring tool I have ever used."

"We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as …

"With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of …

"The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for …

"The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for …

"MadCap software hit all of our points for a streamlined, cost-effective, and innovative solution."