MacroFab works well as a team to explain every step of the process. Questions are answered in a timely manner. I had a better experience with MacroFab's program manager than I did with my previous CM.
The ordering/ instant quote process is great. I really like the ability to get a quote as soon as the upload is finished and see quantity vs price breakdowns as well as delivery date price updates. Being able to choose alternates in the BOM upload process saves me a lot of time as part availability is in flux now more than ever.
QA has been fantastic. Good communication--MacroFab eats the Chinese vendors alive. Custom manufacturing with the full MacroFab team was very smooth.
Great customer service, the attentiveness was great. Compared to my last CM MacroFab kept communication channels open.
Good Communication and up-to-date status reports, detailed status reports weekly open order report filled out promptly. Better communication than last CM.
What I liked the most was the quality of the products coming out from MacroFab, the communication in biweekly format, the engineering review, and also really great testing and assembly review and feedback.
Good communication, Willingness to problem solve was great. Weekly status meetings.
I liked the assigned MacroFab rep to my account
MacroFab is wonderful.
Customer service reps were very responsive and helpful getting my consigned parts squared away.
The customer support is great and for a small company, it becomes effortless to get a new complex design prototyped.
I appreciated the accuracy of the estimated delivery date that was given when the order was placed.
Web interface is excellent, and delivery has been reliable.
Easy Kicad import, great customer support!
Quick response to email.
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