130 MacroFab Testimonials

The ordering/ instant quote process is great. I really like the ability to get a quote as soon as the upload is finished and see quantity vs price breakdowns as well as delivery date price updates. Being able to choose alternates in the BOM upload process saves me a lot of time as part availability is in flux now more than ever.

Great communication. They did excellent work and helped out with a problem. I'm very satisfied with MacroFab's pricing, lead time, quality, and file upload process. 10 out of 10. Thanks!

The team's dedication and support is top notch. Project manager creates connections with project leads creating a very thorough understanding of production timelines and processes.

Easy access and quick response times to PMs over Slack - Improved turnaround on quotes - Flexibility and willingness to work with us to achieve our goals. Quick response times and consistent meetings to provide updates - they give honest and transparent answers when they don’t know something, rather than guessing or evading the question

Communication with your team was excellent. The part I most liked about my overall experience was communication and weekly meetings and weekly sync-up meetings. What you did better than my last contract manufacturer was keeping us posted at every step of the process, timely communication to address issues.

Always striving to be a better vendor.

I really like the dashboard of the factory.macrofab.com.. it is unique from other CM's in that I can see real-time BOM availability and track some of the status of the board. The level of availability and response of the support team was great. Updates and the addressing of any issues were prompt.

Good communication and one on one discussion.

Quality people, responsive, organized, helpful.

Price and availability was great.

Macrofab team is friendly and professional, always goes out of their way to provide the best customer experience where possible. MacroFab did Literally everything better than my last CM.

Strong Project Management / Rapid Prototype / Great Customer touchpoint experience. Professional communication / documentation on open project status. Compared to my last CM, MacroFab organized information and presented in a way we can communicate weekly progress and open items for any risk.

I liked support with supply chain and procurement. Constant communication and bi-weekly standups, and Slack messaging. Compared to past CM, MacroFab was more agile, with faster response times.

I know that if there is an issue that two things will happen: 1) Beatriz will let me know immediately in a direct and professional way and 2) she will immediately go to work correcting the issues and escalate with urgency. Simply - she advocates for me (the customer) very well and finds the solution.

Great Initial job set-up and feedback. Timely follow-up and good communications. Compared to my last CM, MacroFab was better at confirming all documentation was in place as we move closer to the build.