If we stopped the program, it’d be like taking away a big part of who we are.

I personally wanted to take a moment to express my sincere gratitude for your work on our program thus far. You have responded to insane deadlines with brainpower, creativity and professionalism rarely seen in this business. Our sales force has even been blown away by your efforts and I have heard comments like, ‘This is the best thing this company has ever done.’ That's amazing feedback and so far we owe a lot of that to your team.

The program has been very effective in helping us regain control of how our suppliers reward our sales people. It’s also eliminated the wasted time spent by our sales people trying to “participate” in all the various individual supplier programs. Our sales reps get better value and we get better sales reps……all at no cost to us.

In an industry where the same item might be available from 20 different sources, you’ve got to provide customers a tangible reason to work with you. A points-based loyalty program does that.

In today’s economy, we constantly look for new marketing strategies to further enhance our business. Steve and his Staff lead us down a path of new and innovative ideas. From our own personal program, that is customized to our Customers needs, we now have the tools that set up apart. We at Leggett are excited to have Incentive Solutions on our Team.

Thank you for all you do. Our retention is a lot better since we started with your loyalty program.

We have been working with Loyaltyworks for several years. The program allows our manufacturer partners to incentive on specific goals within the sales team. They manage their business more effectively by focusing our people. We have had several manufacturers come aboard over the years and each has grown sales substantially greater than others who are not participating. The sales team loves it.

After almost three years, our dealers tell us they buy more from us now because of the program than they used to. They admit to giving us the first look when buying parts. That was not the case before we started the program. In fact, our sales have increased 75% and some of that is because of the points program. I am happy with the results and plan on a long relationship with Loyaltyworks.

The program has yielded a substantial customer database, increased sales, and has served as a powerful communications vehicle.

There are many suppliers in this industry so; it all comes down to longevity and personal trust. The employees of Loyaltyworks have always demonstrated that they cared about me and my operations and are willing to go the extra mile.

Our Rewards Program through Loyaltyworks has been well received by our customers. The service provided is first class all the way. Many of our customers have utilized the "Uniquely Yours" option for everything from boats to remodeling their kitchens. Its an offering that really makes our Rewards Program stand out.

From sales to support, the team has been fantastic. I would recommend your company and product to all organizations. From the onset, the team ensured that I met my launch goals and then followed through to ensure that participants had a good experience. I was able to significantly lower administrative time and costs while improving the customer (our field sales reps) experience. I would give this company an A+!

We agreed to the program because we thought it could deliver results. And we were right.

Our decision to move the program upstream, away from cash rebates to online rewards for the distributors, reduced our budget by 80%.

We have an awards program called Legend Rewards that Sarah Smith handles as our account rep. I just wanted to mention to you both how much we’ve enjoyed working with Sarah who is not only conscientious and very capable but also personable and professional in all our dealings. I in particular have appreciated her responsiveness to our inquiries and her constant cheerful help as we deal with administrative problems or questions. What I most value most is the assurance that she will provide a prompt, timely answer to my questions so we can get back to our customers quickly with a solution. I’ve had customers say that they are impressed and very gratified by how quickly we are able to resolve any problems or questions. That’s due in large part to Sarah’s collaboration and insights. It’s been a great experience for us. We are very glad to have her in place as our account rep. We also commend you on the program itself. It’s been a big success with our customers. Not only does it make them feel special but is definitely an incentive for some of their purchase considerations with us. This is especially true for our more expensive equipment such as our truckmounts where a single purchase can set them up to buy more equipment as well as other merchandise through the program. We can hear the excitement in their voices when they call. It definitely resonates with them.