Loyalty360 is the unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. From their introductory individual memberships to their top Premium tier, their members are provided with the exposure, certification, and exclusive content they need to continue their path to true customer centricity.
"Keeping up with fan expectations in this new era of marketing hinged on creating great content that built an audience around the brand, while also keeping it top of mind in the process."
"Marriott leveraged the technology that has proven to be vital to customer loyalty success, most notably social media."
"AT&T wanted to avoid this trap by adopting a customercentered approach that was observable, traceable and measurable."
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