"If we can make the offline space data-rich, we can enable users to discover retail stores, visit them, and transact. We can also enable these stores to reach out to the user, and that's a big service to both parties. If you think about it, even in the best economies, …

“A surge in messaging apps, advancements in AI/ML, as well as more affordable data and mobile devices, is providing more avenues for brands to connect with customers. User behavior and expectations are changing. We wanted to stay relevant, so switching to Google Cloud was a strategic move.”