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    4.7 / 5.0
    Customer References10 total
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    Binary Fountain is the leading provider of patient feedback management solutions designed specifically for healthcare in a single cloud based platform. Its patient experience platform is built on a proprietary healthcare centric Natural Language Processing (NLP) engine that mines patient feedback from surveys, online ratings and review sites, social media, and other data sources to equip its customers with the actionable insights needed to improve patient satisfaction and loyalty, increase engagement and drive sustainable bottom line results. Leading organizations, large and small, rely on Binary Fountain to understand the patient experience, drive comprehensive operational intelligence throughout the organization, and engage patients with innovative transparency and reputation management solutions.

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    CFI Group is a global leader in citizen, employee, and customer satisfaction measurements. Using research experts and their patented approach, they go beyond measurement to deliver solutions. CFI Group provides technology and services to leverage customer feedback insights that drive financial performance. Actions that drive loyalty and revenue. As founding partner of the American Customer Satisfaction Index (ACSI), CFI Group is the only company within the United States licensed to apply ACSI methodology in the federal government. Using its patented technology and top research experts, CFI Group helps agencies improve the citizen experience with the federal government.

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    TalkToTheManager launched in 2012 as a service to help business owners, and they're proud that they've grown to serve so many great customers all over the US and Canada. TalkToTheManager allows business owners to get anonymous comments from customers by text message (with the ability to respond) in order to address issues, make service and facility adjustments, and improve service before a bad experience becomes a bad review.

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