"We don’t have to ask users for screenshots or jump on video calls - everything is just magically in LogRocket."
FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.
User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.
Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.