"The detailed insights provided by LM Envision have enabled us to make informed decisions to help manage costs, particularly regarding disk performance and IOPs on critical platforms. —something we previously lacked the visibility to do. I was able to monitor usage trends over several months and ultimately recommend no further …

“It was noisy, not reliable, [and] alerts weren’t actionable. Even when SolarWinds’ support team came on-site to help tune the platform to deliver what County of Henrico needed, “it still wasn’t satisfactory.”

"By realigning the platform to our operational needs, we reduced daily critical alerts from 250 to as few as 10–25. That shift sharpened our focus and enabled faster, more effective responses.”

"We have decommissioned a lot of tools since bringing LogicMonitor onboard. Datadog, Splunk, Pingdom, New Relic, a number of Prometheus, and Grafana environments. LogicMonitor has helped consolidate, standardize, and eliminate a lot of overhead and tool spread."

"Clients now log into the system regularly, and our internal team uses the dashboards on a constant, ongoing basis."

"LogicMonitor is the ideal remote monitoring solution for MSP's. It includes all the features you'd need to monitor your clients' machines as well as customizable alerts. It will definitely improve the service that you offer and will leave a good impression on your clients."

"LogicMonitor just fit the need we had - from customizable dashboards and a wonderful UI to predictive failures, text message alerts and the ability to dive into any kind of anomalies that can be seen from historic data. LogicMonitor was a great package solution.”

"We wanted something easy to use, onboard, and understand, while also being visually appealing. This is important so that it gives the best experience to clients as well as our own staff, regardless of their technical knowledge.”

"A lot of times monitoring tools failed because they're not flexible enough for a particular customer's environment. LogicMonitor we've been able to tailor completely to our environment."

"LogicMonitor is an amazing product that provides us great visibility into our network."

"What LogicMonitor had really done is enable more capabilities at the lower end of our support organization, to be able to identify and escalate tickets to the appropriate resources."

"For an enterprise with a large and complex critical infrastructure undergoing many architectural shifts, there is no other platform that can give us the agility we need."

“LogicMonitor stood out because it aligned well with our business needs and offered features, such as incident analysis and predictive workflows powered by AI, that we hadn’t even considered initially.”

"Visibility has increased dramatically. In one case, we were experiencing some complex firewall issues, and LogicMonitor helped us spot a metric that allowed us to take action to stop a major outage before it impacted the customer."

"If it wasn’t for LogicMonitor we wouldn’t know what we don’t know."