"Well suited where an organisation wishes to have a unified view of hardware stats and software stats single monitoring window."

"The ability to customize reports and dashboards is key as an MSP, because we can present custom tailored dashboards to our customers on request."

"We sleep better at night and my time in the office is more productive because we not troubleshooting an issue and jumping down a rabbit hole. we can see where things are right away and dedicate our time elsewhere as needed."

"Not only does LogicMonitor meet our performance monitoring needs, but its built-in automation allows us to proactively manage the dynamic requirements in the fast-changing IT marketplace."

"With the reduction in over a quarter of a million dollars in expenses associated with CA’s previous solution, we’ve covered the LogicMonitor solution a couple of times over. LogicMonitor was so easy to manage and implement. We went from needing two people to manage our old solution to less than …

"LogicMonitor makes us confident that we’re providing top-notch IT support. It’s flexible enough to allow us to customize it, and it’s very easy to integrate widely."

"We would highly recommend LogicMonitor to other Managed Service Providers. There is not a tool out there in the monitoring market that has the same integration possibilities."

"LogicMonitor was the only solution that provided a complete feature set, including full reporting and alert capabilities, all in one solution."

“Our plan is to provide automated reporting to our customers. The second target will be to connect multiple tools into LogicMonitor or export data from LogicMonitor into other tools like Power BI to consolidate the data and put it to work.”

"What LogicMonitor had really done is enable more capabilities at the lower end of our support organization, to be able to identify and escalate tickets to the appropriate resources."

"We have a single pane of glass view of everything, so we don’t have to go looking across eight monitoring platforms for the problem after it has already happened."

“At the heart of our service is our commitment to being readily available to assist clients with their IT issues. Given our large and diverse customer base, we needed a solution to scale our services and support our clients. We needed a way to filter out the unnecessary noise and …

“We started working with LogicMonitor to get sight of our entire IT infrastructure environment and tackle the challenges that arise in a complex environment. However, this quickly enabled us to adopt a more agile approach in our company where problems are solved before our onsite teams even know about them …

"DataVox spent more than a year evaluating the leading RMM solutions, and ultimately selected LogicMonitor. We needed a solution that provided visibility into today’s complex IT infrastructures, yet could be deployed without requiring a lot of our engineer’s time."

"We didn't want to devote staff time to figuring out monitoring for all our hardware and applications, or dedicate hardware to monitoring. LogicMonitor had it all predefined, and we were up within minutes. It saves us time, money, prevents issues, and lets us focus on our business."