"We wanted something easy to use, onboard, and understand, while also being visually appealing. This is important so that it gives the best experience to clients as well as our own staff, regardless of their technical knowledge.”
"We needed to be able to build our own custom data and meaningful dashboards and get things like game-based status into a single view.”
"LogicMonitor is a key part of us being a next-gen MSP for our customers."
"We rely on (LogicMonitor’s) SaaS-based monitoring service as much as we rely on Puppet Enterprise to manage our servers across 48 datacenters worldwide. we love the integration between the two products because it gives us full visibility into our infrastructure and allows us to manage resources at scale."
"By leveraging LogicMonitor’s forecasting and proactive alerts, we can now address capacity issues before they impact customer services.”
"It scares me how much we didn’t know prior to LogicMonitor.”
"We’re more agile as an organization from an IT perspective because of LogicMonitor.”
"The application is integrated with our ticketing system and allows us to quickly respond to alerts. It also allows for two way communication between our ticketing system and Logic Monitor."
“We had too many devices to have our previous solution run properly, We were always on the border of capacity.”
"LogicMonitor delivers a robust monitoring platform that gives us deep visibility into our hybrid, distributed, and highly complex network environment. What really stands out is how closely the product evolves in line with real customer needs — quickly and with purpose. This creates new opportunities for us to explore AI, automation, and quality management, all within the framework of a strong, strategic partnership.”
"LogicMonitor has given us the power of full-stack observability and the ease of a SaaS product. We’ve got a set of dashboards that are focused on specific products and tell us everything that we need to know."
"LogicMonitor makes our $45K technical support guys smarter, allowing them to perform like $90K engineers."
"We started looking at LogicMonitor and started comparing it to all the other tools out there. We found that LogicMonitor in every case outperformed as far as the performance goes, as far as the usability, as far as the complexity that we could throw into it."
"What LogicMonitor had really done is enable more capabilities at the lower end of our support organization, to be able to identify and escalate tickets to the appropriate resources."
"LogicMonitor was the only solution that provided a complete feature set, including full reporting and alert capabilities, all in one solution."
FeaturedCustomers has 1,877,976+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.