"Well, I think it’s really important to identify what your market is going to be. For us, we are a luxury one-bedroom villa rental that is all about a couple’s experience. I would just say go with your strong suit and find what works for you."
"People aren’t always going to remember what you say, but they will remember how you make them feel."
“You have to get inspired by searching the internet, seeing what the competition offers, and comparing how you can be different or thinking about what services you can offer so that your business is different from others. You will, as a result, reap the reward by hosting guests who always want to return!”
“Thanks to Lodgify, I understand that having your own vacation rental website is very important to show off your product. But at the same time, the site must be manageable and the interface has to be user-friendly – like Lodgify’s is. Remember that your main job is hosting, that is why you need a software that can really help you and simplify your tasks. Not something that wastes your time and complicates things even further.”
“To improve our online visibility, we post frequently on Facebook and Instagram, as well as blog on sites such as Houfy.com. This is an owner and traveler-oriented platform which encourages everyone to book direct, cut out the middleman and save guests booking fees while guaranteeing one-on-one owner service. Communicating freely with guests is key to building trust and increasing bookings.”
“To not stress over the little things. If you go into a property looking for something, you are always going to find it. You’re always going to find something that someone missed [but] if everything is clean, there’s clean sheets, it looks nice and presentable, then it’s okay. So instead of stressing over a little piece of fluff on the floor or a little streak here, don’t stress about the small stuff and show your appreciation to those that help you.”
“We thought that rather than hiring someone to build us our website, because that can get really expensive, we’d look for an easy-to-use solution and try to build it ourselves. We also weren’t sure how much income our new business would provide, so we needed something that wouldn’t leave us on the rocks but at the same time, would allow us to create a ready-to-book professional website.”
"We couldn’t have managed it all so easily in our first year without the Lodgify software allowing customers to self-serve up to the point of arrival."
"We had no idea about the vacation rental channels and how those are managed. We struggled to get the word out. It helped that the first few rentals were to our friends and family, so we could manage payments on a ‘trust’ basis, but that soon got out of hand."
“There are many pieces of advice I would offer, but the number one is to research your location and market. See what is out there, see what their availability is, what their rates are, amenities, websites and what other listing platforms they are on.”
“Luckily, we found Lodgify before we opened the doors. We even prebooked the casa before it was finished (which helped in paying for the final stages of the build)!”
"I was thrilled when I found Lodgify and found out that they would help me get all the back office items synchronized. I could synchronize the Lodgify calendar to my calendar, and that was very helpful."
"The onboarding process was very fast and professional, it helped me to get started. Lodgify contains most of what I need in my business, channel management, unified inbox and a calendar that gives me a good overview."
“We doubled our bookings and saved a lot of agency commission! We’re fully booked from April to September. Now we can concentrate on talking to guests and so on, because we know that the software just works.”
“Be high quality and very clean! Provide everything you would want or need when you stay somewhere. Be very responsive to messages and bookings. People worry about making sure the system doesn’t lose them. Give clear instructions and expectations (i.e. no pets, no smoking). Do accept single night bookings during high traffic times. Do not discount your prices if your space is worth it. And finally, if “mom” calls for her college-age son, say NO! Most of all, have fun!”