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“It’s great to see that Liveops agents, who are working 1/3 of the time that other full-time partners are, and you’re delivering the same results if not better! If Liveops can continue hitting the metrics and NSATs you are today, there’s no reason not to keep adding more and more …
“The ask was BIG! Even with several hundred agents to pass through screening, tech, and a 1- week training certication with literally a few weeks lead time, Liveops delivered the head count we needed to keep service levels in line and a happy client.”
Arise Virtual Solutions is a pioneer of on-demand customer management technology and business process outsourcing. All the powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact …
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