Listen360 Testimonials

"Listen360 has allowed us at the corporate level to set a standard for excellent customer service at each of our locations without having to be there in person. We know which locations are providing great service and which ones need more coaching from the corporate level. We established the best way to approach customers with negative feedback, encourage franchisees to give unhappy customers a call and sign public responses with their name."

"Listen360 took a great deal of time to understand our business and supported us in tailoring the service to our needs. Supporting 13 different languages, we’re now able to gather feedback from our clients across the world, compare our results and continually learn and improve our approach with clients."