Listen360 Testimonials

"Listen360 has allowed us at the corporate level to set a standard for excellent customer service at each of our locations without having to be there in person. We know which locations are providing great service and which ones need more coaching from the corporate level. We established the best way to approach customers with negative feedback, encourage franchisees to give unhappy customers a call and sign public responses with their name."

"The customer feedback we capture through Listen360 has improved our visibility into what’s happening across our franchise system, as well as, our ability to be proactive and reconcile issues as they arise."