25 Lightico Case Studies

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  • Westlake Financial - Customer Case Study

  • Streamlining First Direct’s Mortgage Journey

  • GSK Captures Voice of Customer and Consent in 8 Minutes Using Lightico

  • First Bank Completes Banking Journeys 98% Faster With Digital Completion

  • The use of Lightico has transformed the journey drastically reducing its length eliminating the use of paper and increasing the number of applications that agents can process on a daily basis

  • Revolutionizing Insurance Sales with Compliant Digital Journeys and Unrivaled Customer Experience

  • How Lightico helped O2 improve customer retention by 20%, reduced drop offs by 31% and improved customer satisfaction by 27%

  • How Lightico helped Three significantly increase their Net Promoter Score (NPS) and reduce customer churn

  • Three achieves 100% compliance and cuts call times by 10 minutes with Lightico

  • Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

  • NatWest partnered with Vizolution to transform their telephony mortgage journey

  • NatWest has improved the efficiency of the process and Consent in which has led to a dramatic reduction in journey time from 27 days to 2 days in some instances

  • Helping Skipton achieve 600% Growth in remote customer advisory meetings

  • Arrowhead BMW Switches to Lightico for 100% Secure and Streamlined eContracting and Document Collection

  • How Lightico helped HSBC improve Receivables Finance conversion rates by 300%